Samson O.

Account Relationship Manager @ British Council

About

🎯 Accounts Manager | Skilled Worker Visa Eligible | Driving B2B Revenue Growth Across Emerging MarketsI transform business relationships into revenue engines. With 12+ years spanning banking, energy infrastructure, and international development, I specialize in:💰 FINANCIAL IMPACT• Recovered N95M in bad debts through strategic negotiation (not litigation)• Scaled monthly revenue 500%: N5M → N30M through product innovation• Launched "Premium Power" product generating 40% revenue increase (now Bilateral Power)• Maintained 100% revenue collection efficiency across government accounts🏦 SECTOR EXPERTISE• Banking: Commercial portfolio management, credit risk, cross-selling (Skye Bank)• Energy: Key account strategy, SLA management, infrastructure procurement (Ikeja Electric)• International Development: B2B partnerships, EDI compliance, stakeholder engagement (British Council)🌍 EMERGING MARKETS SPECIALISTUK-educated (MBA Cardiff, BSc Hull) with deep operational experience in Nigeria's complex business environment. I bridge African market realities with international compliance standards—ideal for fintechs, energy firms, and development organizations expanding into high-growth markets.📊 CORE CAPABILITIES• Key Account Management & B2B Sales• Financial Analysis & Risk Management• Product Development & Go-to-Market Strategy• CRM Systems & Data-Driven Decision Making• Stakeholder Engagement & Cross-Functional Leadership✅ VISA STATUS: Eligible for UK Skilled Worker visa (SOC 3534 Financial Accounts Manager)✅ LOCATION FLEXIBILITY: Open to hybrid roles in London, Dubai, Singapore, or remote EMEACurrently seeking senior account management or business development roles with visa sponsorship at fintech scale-ups, international banks, or global development organizations.📩 Open to recruiter outreach and networking with professionals in:• Fintech/Banking (B2B sales, partnerships, account management)• Energy/Infrastructure (commercial roles, business development)• International Development (partnerships, stakeholder engagement)#SkilledWorkerVisa #Fintech #AccountManagement #BusinessDevelopment #EmergingMarkets #Africa #RevenueGrowth #FinancialServices

Country

City

Nigeria

Industry

Management Consulting

Skill

Engineering, Product Development, Relationship-builder with Unsurpassed Interpersonal Skills, New Business Development, Customer Success, Problem Solving, Customer Engagement, Account Executives, Business-to-Business (B2B), Customer Relationship Management (CRM), Passionate about Work, Multitasking, Contract Negotiation, Presentation Skills, Invoicing, Relationship Development, Marketing, Customer Service, Management Consulting, Strategic Human Resources Leadership

Experience

Account Relationship Manager

British Council

2023-7 - Present · 3 yrs 3 mos

• Manage high-value B2B accounts ensuring 100% retention through strategic relationship building and EDI-compliant engagement • Drive cross-selling initiatives expanding service adoption 25% among existing partners • Lead financial compliance across all account activities—zero policy violations, full audit readiness • Conceptualize and execute corporate events deepening partner relationships and generating qualified leads • Champion Equality, Diversity & Inclusion (EDI) initiatives embedding best practices across client interactions 🏆 KEY ACHIEVEMENT: Maintained 100% relationship retention while managing complex stakeholder portfolios across education and commercial sectors

Key Account Supervisor (Assistant Manager)

Ikeja Electric

2016-10 - 2023-6 · 6 yrs 9 mos

• Designed and launched "Premium Power" product (now Bilateral Power) driving 40% revenue increase and creating new revenue stream for high-demand customers • Recovered N95 million in bad debts through strategic negotiation and legally binding payment agreements—zero litigation required • Led revenue growth initiative scaling monthly collections from N5M to N30M (500% increase) within 12 months • Managed cluster operations achieving 100% revenue collection efficiency across Ministry, Department, and Agency (MDA) accounts • Supervised procurement and installation of high-voltage transformer infrastructure ensuring uninterrupted power supply to key accounts • Established new customer relationships through targeted business development expanding market share in off-grid segments • Conducted competitive risk analysis and market intelligence informing strategic pricing and service decisions • Delivered customer advisory and training programs increasing client satisfaction scores 35% 🏆 KEY ACHIEVEMENTS: • Product Innovation: Premium Power (40% revenue growth) • Debt Recovery: N95M via negotiation excellence • Revenue Transformation: N5M → N30M monthly (500% growth)

Relationship Officer

Skye Bank Nigeria Plc

2013-9 - 2016-10 · 3 yrs 2 mos

• Managed 15 high-value commercial clients, increased satisfaction 25% via tailored financial solutions • Improved retention 15% year-over-year across 10 key accounts • Drove portfolio growth through strategic new customer acquisition

Operations Manager

Genesis Deluxe Cinema

2012-10 - 2013-1 · 4 mos

Nigeria

Support Agent

Firstsource

2012-3 - 2012-6 · 4 mos

United Kingdom

Technical Support Agent

TTEC

2010-8 - 2012-3 · 1 yr 8 mos

Dealing with customer technical issues through the careful analysis of individual cases

Accounts Officer

Dorman Long Engineering (Nigeria)

2009-1 - 2009-8 · 8 mos

Corporate bank account reconciliations producing reports for the management accountant. Liaising with clients to ensure accounts on either side are up to date.

Branch Manager

UAC-R (Nigeria)

2007-11 - 2008-9 · 11 mos

Preparation daily sales summary towards weekly branch targets. An analysis of previous sales activity to forecast sales for the new week. Liaising with suppliers and central store to ensure stock levels stay at the recommended level. Ensuring overhead costs were at a minimum at all times in relation to the revenue generated from the branch.

Sales Assistant

2005-10 - 2006-1 · 4 mos

Front line sales staff dealing with customer requirements and matching them with our in house products which directly aided in meeting the weekly sales targets of the branch. Also aiding the retention of customers and acquisition on new customers through the continuous deliverance of good customer service.