Samiya Al Busaidy

Providing comprehensive executive support to the CEO, Leadership Team, and Board of Directors within the oil and gas sector. Responsibilities include budget oversight, board and sub-committee coordination, governance compliance, stakeholder management, and leadership logistics. Overseeing CEO scheduling, travel, and strategic initiatives, while supporting financial and procurement processes, tracking executive action items, and ensuring effective follow-up across departments. Driving operational efficiency through structured administration, confidential documentation management, and cross-functional coordination to support organizational performance and strategic objectives. Additional Scope – Transformation & Business Excellence (Nov 2024 – Present) Supporting transformation and business excellence initiatives by coordinating with departments, engaging with shareholders, and contributing to strategic alignment discussions. Responsible for preparing daily reports, ensuring timely and accurate responses to shareholder requirements.

Manage the COO Office and provide comprehensive administrative and coordination support, including handling correspondence, preparing official memos and documentation, scheduling meetings, and recording minutes with follow-up on action items. Work closely with operations leadership and direct reports to ensure timely execution of tasks, maintain accurate reporting, and support day-to-day operational requirements efficiently.

Provide administrative and coordination support to the Vice President – Line Maintenance, including managing confidential manuals and documentation, handling internal and external correspondence, and organizing meetings and appointments. Coordinate with Engineering & Maintenance teams, Head Office divisions, and external agents to ensure smooth operations, travel arrangements, and timely completion of departmental activities. Support staff travel logistics and reimbursement processes in collaboration with HR and Administration to ensure accurate and timely settlements.

Managed workforce scheduling and operational coordination to ensure timely and accurate communication of roster changes. Provided 24/7 support for scheduling adjustments, operational disruptions, and unplanned flight changes while maintaining real-time personnel availability records. Handled daily staffing matters, including leave coordination and emergency coverage, ensuring compliance with regulations and internal procedures. Collaborated with performance managers to provide feedback on staff performance and code of conduct adherence, supporting effective workforce management and operational continuity.

Represented Etihad Airways as the key liaison for third-party check-in staff, ensuring service delivery aligned with company standards and brand values. Oversaw flight-handling activities including check-in, boarding, transfers, and operational control to maintain high service quality. Managed guest relations during delays and disruptions, ensuring appropriate care and service recovery. Maintained strong focus on safety compliance by identifying operational risks and implementing necessary mitigation measures to ensure a safe working environment.