Samata Gwalani

Sr. Executive Assistant to CEO | Strategic Execution & Governance @ Laxmi Dental Limited

About

Twenty years inside regulated environments teaches you something textbooks don't: strategy only holds when execution, compliance, and culture move together. I am a Governance and Compliance Professional based in Mumbai — currently serving as Strategic Partner to the CEO at Laxmi Dental Limited (BSE & NSE listed, 2025), one of India's leading dental products groups. My work sits at the intersection of enterprise strategy, regulatory alignment, and institutional maturity — across manufacturing, financial services, and compliance-driven ecosystems. Over two decades, I have supported organisations through public company transitions, regulatory complexity, quality governance in healthcare environments, and SLA-driven performance accountability. I bring a structured, risk-aware lens to decisions that carry consequence. My governance work extends to workplace safety and institutional compliance. As a Certified POSH Trainer (Safe Spaces™, MWcD-empanelled), I work with organisations on building Internal Committees that are not just compliant, but genuinely effective — bringing the same governance rigour and legal awareness I apply across all my work. 𝗖𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝘀: ▪ IICA Certified Independent Director — Ministry of Corporate Affairs ▪ BSI Certified Lead Auditor — ISO 13485:2016 ▪ Certified POSH Trainer — Safe Spaces™ (MWcD-empanelled) I am aligned with organisations scaling responsibly — where strategy, compliance, customer trust, and operational discipline must move together. If that describes where you are, I'd like to connect. 📩 samta.dhamecha@gmail.com| Mumbai, Maharashtra

Country

India

City

Mumbai

Industry

Consumer Goods

Skill

Internal Committee (IC) Advisory, POSH Compliance & Training, Workplace Safety & Inclusion, Risk Management, Internal Audits, Process Institutionalisation, ISO 13485:2016 (Medical Devices QMS), Stakeholder Management, Leadership Alignment & Accountability, Operational Governance, Strategic Planning, IPO Readiness & Institutionalisation, Regulatory & Compliance Oversight, Risk Management & Oversight, Enterprise Strategy Oversight, Corporate Governance

Experience

Sr. Executive Assistant to CEO | Strategic Execution & Governance

Laxmi Dental Limited

2018-2 - Present · 8 yrs 8 mos

Mumbai

Strategic execution anchor to the CEO of a BSE & NSE-listed medical devices group — combining executive office leadership with a de facto PMO function across 5 business units in a regulated healthcare manufacturing environment. • Anchored business-side coordination through the company's IPO listing process — supporting RHP documentation, regulatory disclosures, and post-listing governance frameworks under SEBI LODR • Led ISO 13485:2016 internal audit readiness, CAPA oversight, and risk-based quality governance as BSI Certified Lead Auditor • Drove cross-functional execution across strategic initiatives including ERP transition to Zoho One, enterprise AI platform evaluation, senior leadership hiring, and CEO governance review architecture • Produced board-ready documentation including governance gap frameworks, and strategic briefs for CEO decision-making

Senior Manager – Operations, Risk & Performance Oversight

ASPIRE BPO SERVICES PRIVATE LIMITED

2015-1 - 2017-12 · 3 yrs

Mumbai, Maharashtra, India

• Built and scaled a new business vertical with P&L visibility and structured MIS frameworks • Institutionalised performance review mechanisms and accountability systems • Oversaw merchant onboarding governance, underwriting coordination, and SLA adherence • Acted as interface between operations teams and director-level leadership for structured performance and risk monitoring

Quality Assurance Lead | Customer-Focused Operations

(Ocwen Financial Services | Zenta – American Express | Firstsource – ICICI OneSource)

2004-2 - 2013-5 · 9 yrs 4 mos

REGULATED FINANCIAL SERVICES EXPERIENCE • Monitored service quality, compliance adherence, and customer interaction standards • Conducted calibration sessions and structured feedback loops to improve performance consistency • Strengthened customer experience governance within SLA-driven, fraud-sensitive environments • Worked within documentation-intensive regulatory frameworks across US mortgage, banking, and card services