Samar Saleh

Senior Marketplace Operations Analyst @ DiDi

About

A passionate graduate seeking a professional opportunity to utilize the skills and experience

Country

Egypt

City

Cairo

Industry

Computer Software

Skill

Microsoft Excel, Performance Analysis, Operations Management, Analytical Skills, Problem Solving, Teamwork, Communication, Organization Skills, Time Management, Interpersonal Skills, SQL, Data Visualization, Team Leadership, Business Analysis, Data Analysis, Data Presentation, Presentation Skills, Dashboards, Microsoft Power BI

Experience

Senior Marketplace Operations Analyst

DiDi

2025-5 - Present · 1 yr 5 mos

Cairo, Egypt

Marketplace Operations Analyst

DiDi

2024 - 2025-5 · 1 yr

Cairo, Egypt

Marketplace Operations Analyst main responsibilities: - Transitioned to broader marketplace operations, owning the balance between supply and demand. - Led experimentation on pricing, and incentive optimization to maintain healthy market balance. - Built operational frameworks to respond to seasonal or external shifts - Collaborated cross-functionally with internal functions to drive sustainable growth and platform efficiency.

Operations Analyst

DiDi

2022-6 - 2023-12 · 1 yr 7 mos

Cairo, Egypt

Driver Engagement Analyst main responsibilities: - Promoted post-internship to focus on driver-side engagement and performance. - Designed and launched initiatives to boost driver retention and satisfaction (e.g. incentive campaigns, targeted communications). - Tracked and analyzed driver behavior trends, flagging issues like churn risks or performance dips proactively.

Operations Intern

DiDi

2021-12 - 2022-6 · 7 mos

Cairo, Egypt

- Supported daily operations during launch phase. - Conducted field research and competitor analysis to support local strategy. - Built basic reporting dashboards to track early performance KPIs (e.g. ride volume, cancellation rates).