samantha wiltshire

senior scm technical

About

IT professional with expertise in Software Configuration Management and Release Management. Exceptional in providing continuous improvement and working with customers. Instrumental in reducing costs. Improved productivity with automation utilizing UNIX Shell Scripting. Proven ability in building strong relationships with customers, using knowledge, persuasion, genuine commitment and education. Excellent troubleshooter. Created cohesiveness, resulting in teams’ continual success and customer appreciation. IT Infrastructure Library (ITIL) Certified.

Country

united states

City

jamaica

Industry

financial services

Skill

troubleshooting, configuration management, disaster recovery, distributed systems, itil, linux, quality assurance, release management, sdlc, scripting, shell scripting, software configuration management, software project management, strategic planning, unix, unix shell scripting, vendor management

Experience

senior scm technical

technical analyst

nyse euronext

2000-1 - 2009-1 · 9 yrs 1 mo

Closely worked with developers in Configuration Management and Release Management. Persuaded and assisted them in successfully migrating their source code to versioning tool that provided similar along with additional services, yet at lower cost to organization. Worked autonomously or within a team to accomplish desired results. Leveraged strengths in UNIX and Linux Scripting achieving business objectives. Built and distributed releases for Release Management, tracked various states of release and its contents. Worked autonomously or within a team to accomplish desired results. Leveraged strengths in UNIX and Linux scripting achieving business objectives.