Samantha Tomasko

Systems Operations Manager @ WEST Forwarding Services

About

With over ten years at WEST Forwarding Services, I bring expertise in customer relationship management, freight forwarding, and B2B strategies. In my current role as Systems Operations Manager, I focus on optimizing operational workflows while fostering strong client relationships to align with organizational goals. My career reflects a commitment to identifying tailored solutions that address customer needs while driving business growth. Partnering with our team, I aim to build meaningful connections and support the success of our clients through innovative and collaborative approaches.

Country

United States

City

Strongsville

Industry

Logistics & Supply Chain

Skill

Operating Systems, Customer Relationship Management (CRM), Freight Forwarding, Business-to-Business (B2B), Strategic Business Development, Sales, Business Development, Customer Service, Communication, Interpersonal Skills, Interpersonal Communication, Sales Management, Reporting, Microsoft Excel, Microsoft Office, Employee Training, Team Management, Team Leadership, Team Building, Billing Systems

Experience

Systems Operations Manager

WEST Forwarding Services

2024-6 - Present · 2 yrs 4 mos

Sales Business Development

WEST Forwarding Services

2022-1 - Present · 4 yrs 9 mos

Middleburg Heights, Ohio, United States

Helping to drive our company's growth by identifying and cultivating new business opportunities, helping to establish strong relationships with customers and potential customers, and achieving sales targets. I help to understand customer needs and propose tailored solutions to help with their companies goals.