Samantha Robbins

• Conduct legal research and assist in drafting motions, briefs, discovery requests, and client correspondence in personal injury, workers’ compensation, and disability matters. • Prepare and file court documents, hearing requests, and pleadings; support case management through organized data entry and file maintenance. • Draft written discovery (interrogatories, requests for production) and assist with deposition preparation; shadow depositions and client meetings. • Support attorneys in case development by reviewing records, summarizing medical and employment documentation, and tracking deadlines.

• Designed real-world vocational case scenarios to train AI on disability, employability, and return-to-work analysis • Developed structured prompts and deliverables (e.g., TSAs, labor market surveys, vocational reports) aligned with industry standards • Evaluated AI outputs for accuracy, clinical reasoning, and compliance with vocational and SSA guidelines • Provided detailed feedback to improve alignment between requested tasks and generated deliverables • Applied expertise in DOT, labor market data, and functional capacity in AI training workflows

Completed training in preparation for providing vocational expert testimony at Social Security Disability hearings. Training included: • Classification of past relevant work using the Dictionary of Occupational Titles (DOT) • Identification of occupations consistent with hypothetical functional limitations • Evaluation of job incidence data in the national economy • Preparation for impartial vocational expert testimony in accordance with SSA guidelines

• Provide executive-level administrative support, managing calendars, correspondence, and confidential records • Assist with contract coordination, document preparation, invoicing, and compliance-related recordkeeping • Draft and review business correspondence, proposals, and internal reports • Liaise between executive leadership, internal teams, and external clients to ensure timely, accurate communication

• Led national business development efforts by working closely with Resellers to secure large-scale accounts for curbside pickup solutions and EV charging station infrastructures. • Negotiated high-value contracts and pricing structures to maximize revenue and market penetration. • Conducted in-depth market research to identify emerging trends in curbside pickup and EV charging infrastructure, positioning RubberForm as a go-to supplier for eco-friendly site solutions. • Provided comprehensive product training and sales support to Resellers, empowering them to effectively promote and sell RubberForm’s solutions to key decision-makers.

• Managed and expanded sales territory across the West Coast, driving revenue growth through strategic account management and new business development. • Identified and cultivated relationships with key decision-makers in industrial and construction sectors to promote RubberForm’s eco-friendly safety and risk mitigation solutions. • Developed and executed territory sales strategies, leveraging market research and competitor analysis to maximize customer acquisition and retention. • Partnered with internal teams to customize solutions for clients, including OEM product development opportunities. • Represented RubberForm at industry trade shows, networking events, and conferences to enhance brand awareness and market penetration. • Maintained detailed sales reports, forecasts, and CRM data to track performance metrics and optimize sales strategies. • Collaborated with marketing and product development teams to align customer needs with innovative product enhancements and promotional efforts.

• Key contributor to the C-Suite decisions, driving business operations, budgeting, and expansion strategies. • Led and managed the Customer Success and Logistics departments, overseeing team recruitment, training, and performance. • Successfully transitioned from legacy systems to NetSuite ERP, training staff and ensuring smooth adoption. • Spearheaded integration of Transportation Management Systems (TMS) with NetSuite for enhanced efficiency. • Negotiated optimal freight rates with major carriers, reducing transit times and minimizing damage. • Managed international shipping, ensuring cost-effective customs clearance and efficient imports/exports. • Supervised and nurtured key accounts, providing product training and support to drive sales and retention. • Facilitated trade shows, representing the company, and enhancing brand presence. • Handled accounting tasks, ensuring accurate invoices, and streamlined payment processing. • Provided superior customer service, resolving inquiries promptly and maintaining positive relationships.

• Directed a successful business, including staff recruitment, event scheduling, and client relationship management. • Led staff training, elevating brand representation and consumer engagement at events. • Achieved sales growth by establishing rapport and effectively communicating product benefits. • Maintained inventory and ensured timely event supply deliveries to clients. • Managed payroll, ensuring accurate and on-time payment to employees.

• Identified and cultivated high-sales potential accounts, building strong relationships with key clients. • Led product training efforts, enhancing product knowledge and positioning for effective sales discussions. • Executed successful events across New York State, educating consumers and promoting products. • Managed key accounts within the region, ensuring optimal product levels and merchandising materials. • Served as brand ambassador, projecting brand identity and increasing brand awareness. • Presented the brand to large groups and key personnel, resulting in increased sales and exposure.

• Organized event logistics, distributed materials, and ensured effective merchandising for brand promotion. • Confirmed event details and executed setup with precision, optimizing consumer engagement. • Actively engaged consumers, promoting products, and addressing inquiries with confidence. • Timely completion of event recaps and photo uploads, showcasing excellent attention to detail.

• Offered vocational rehabilitation and placement services to individuals with work-related injuries and disabilities. • Managed caseload, crafting customized rehabilitation plans to enhance employability and secure safe job placements. • Provided in-person career development support, assisting with resumes, cover letters, and connecting clients to community resources. • Conducted regular client meetings, offering vocational counseling, job leads, advocacy, and interview support. • Coordinated community resources to boost clients' education and vocational skills. • Utilized medical and employment records, online resources, and labor market research to develop safe job goals. • Researched the labor market, identified suitable job openings, and evaluated job suitability for clients. • Prepared Loss of Wage-Earning Capacity reports for workers' compensation hearings. • Delivered testimonies and depositions on labor market research and clients' capabilities. • Closed cases based on achievement of employment/educational goals, hearing outcomes, and client engagement.

• Maintained customer relationships by entering accurate data into the Sage ACT! database and organizing contacts in a standardized format • Generated new business opportunities using lead generation software to support sales growth • Processed orders, prepared shipping documents and labels, and coordinated delivery pickups • Communicated tracking information to customers via Microsoft Outlook • Conducted follow-up with customers to improve satisfaction using shipment data and strong communication skills • Utilized Microsoft Word, Excel, Outlook, Sage ACT!, QuickBooks, QuoteWerks, Broadlook Technologies, and LexisNexis

• Assisted in providing vocational counseling and support services to clients recovering from addiction. • Conducted intake assessments, gathered background information, and supported individualized treatment and return-to-work plans. • Facilitated client skill-building activities and coordinated referrals to employment and community resources. • Observed and assisted with group counseling sessions, focusing on relapse prevention and vocational adjustment. • Documented progress notes and maintained accurate client records in compliance with confidentiality standards.

ABA-Approved