Samantha Quiroga

My career in logistics has been about more than just moving cargo; it’s about moving information strategically. I firmly believe in "Information Engineering": the ability to structure data, anticipate operational risks, and provide customer service that doesn't just report status updates, but delivers true consulting and peace of mind.Over the past few years, I have scaled from ground operations coordination (LTL/FTL and Cross-Border) to my current role as Air & Ocean Team Leader. My main focus is ensuring business profitability, negotiating direct contracts with shipping lines and airlines, and leading multidisciplinary teams to operate with pinpoint precision.I don't settle for "the way things have always been done." I am passionate about continuous improvement and technology. I use tools for agile project management and KPIs. Furthermore, I leverage Artificial Intelligence to automate workflows and optimize commercial and operational strategies.My areas of expertise include:✈️ Pricing & Operations (Air, Ocean & Road)🤝 B2B Negotiation with Carriers, Shipping Lines & Global Agent Networks📊 Team Leadership & KPI Management⚙️ Lean Six Sigma (White & Yellow Belt) & Process Improvement💻 Tech Standardization 📦 Project Cargo Handling, DGR (Dangerous Goods) & Customs RegulationsI am always open to connecting with industry professionals, exchanging Supply Chain strategies, or discussing how technology is transforming the Freight Forwarding landscape. Let's connect!