Samantha Hillis

Examination Coordinator (February 2017- Present) Responsible for coordination student’s exams internationally. Mediate communication between instructors, students, and proctors. Ensure all students accommodations are met in accordance with Student Accessibility Services. Manage and enforce deadlines, as well as daily use of Microsoft office programs and Adobe Reader. Accounts Clerk Position (November 2016- January 2017) Maintain organization for departmental data entry in preparation for month end reconciliation. Operation of several programs, i.e. OLIS, iProcurement, ECS, FRS. Processing of timesheets, and instructor payments.

One-to-one support for an individual displaying a highly complex mental health diagnosis. Extensive daily documentation of behavior and skills. Part of an integral team planning to best support this individual’s physical, and mental needs. Devise strategies to help individual cope with internal and sensory struggles.

Follow support plans in order to provide best possible care for individuals. Organize daily activities for supported individuals which worked toward inclusion in the community.

-As an employee of the Stampede Ranch in Guelph, I pride myself on the highest levels of customer service. -As a manager, I oversee between 5-20 employees at a time. >responsible for the updating and maintaining the establishments social media sites >updating sales books and keeping track of employee sales as well as occasional banking >handle promotional details -As a bartender/server, I have a long list of tasks including; >organization of the set up and take down of the bar >maintain cleanliness of mine and other employees sections >be prompt with customer needs >ensure the proper presentation of food and drinks

-Providing support to pregnant and post-partum resident's. -Maintain the order and cleanliness of the residence and surrounding property. -Develop a rapport with the women and children of the residency. -Assist in the women's development of parenting and life skills in preparation for their discharge.

-As an employee and supervisor at Freestyle Dance and Fitness Wear I work to create the highest level of customer service by holding great amounts of knowledge on all products and lines, generating optimal sales by suggesting add-ons, and ensuring customers feel confident and satisfied with any and all purchases currently and in future. -I am also there to maintain and create new visual presentations during new product shipments from time to time. -One of my main tasks is ensuring a high level of inventory tracking by entering all items into POS with all product specs including; wholesale and retail pricing, colour and fit, barcode tracking, and tax coding. -It is important that I effectively generate team spirit and enthusiasm while maintaining high standards in customer service during peek sales months with additional staff members. -Some of my managing responsibilities include; opening and closing procedures, store cleanliness standards, inventory levels, and resolving customer concerns quickly and professionally.