Sam Hulme

I build and scale omnichannel logistics platforms focused on operational leverage, network expansion, and delivering a customer experience that becomes a competitive advantage, not a commodity. Since joining eWorld Fulfillment in 2020, I’ve guided the company’s evolution from a single-site operation into a four-site national distribution network, aligning operating systems, customer experience strategy, and unit economics to drive predictable, profitable growth. Previously, I served as Senior Director of Operations at Jagged Peak (acquired by ID Logistics), where I oversaw a North American network of 25+ fulfillment sites with strategic partners across the UK, Germany, and Australia. My leadership approach blends continuous improvement, structured problem-solving, and platform scalability, informed by my Master Black Belt background and experience scaling global fulfillment networks. I believe operational scale and customer experience are directly linked—responsiveness builds trust, trust drives retention, and retention drives growth. Focused on driving enterprise value by aligning operating systems, labor models, and customer experience strategy to scale sustainably and profitably. I’m interested in board, advisory, and strategic partnership opportunities where operational scale and customer experience drive enterprise value.