Sam Dualeh
General Manager @ Somtel
About
General Manager at Somtel, leading digital transformation and growth in Somaliland. Passionate about telecom, fintech, and innovation that empower communities and businesses. Blending experience in strategy, policy, and technology to build a connected digital future. I am the General Manager of Somtel, leading our mission to drive innovation, digital transformation, and inclusive growth across Somaliland. With a background spanning telecom, fintech, policy, and media, I bring a unique blend of commercial strategy, technology leadership, and socio-economic insight to my role. Previously, I served as Somtel’s Chief Commercial Officer, General Manager of Bluekom Fiber, and held advisory and analytical positions with FCO/Axiom International and Business Sweden. I also co-founded the Inspire Group, a think tank engaging with government and civil society on development, governance, and economic policy. I hold degrees in Economic Policy and Business Administration from the University of Jönköping, with research focused on remittances, financial flows, and economic development in Sub-Saharan Africa. At Somtel, my focus is on: 🔹 Expanding telecom and fintech ecosystems 🔹 Driving customer-first digital experiences 🔹 Building sustainable growth and connectivity for all 🔹 Positioning Somaliland as a digital leader in the region I’m passionate about using technology to empower communities, unlock opportunities, and shape a future where connectivity drives progress.
Sweden
Greater Jönköping Metropolitan Area
Telecommunications
New Business Development, Hospitality Industry, Process Improvement, Property Management Systems, Project Management, Research, Project Planning, Social Media, Public Speaking, Public Relations, Nonprofits, Coaching, Public Policy, Change Management, Leadership, Strategic Planning, Management, Program Management, International Relations
Experience

General Manager
Hargeisa
I’m honored to step into the role of General Manager at Somtel. Excited for the journey ahead to lead with impact, innovate, and connect communities across the Somali region and beyond. Telecom is no longer just about connectivity — it’s the backbone of digital life, fintech innovation, and socio-economic growth. From next-gen mobile services to fintech and digital platforms, our mission is clear: to position Somtel as a leader in shaping regions digital future.

Consultant
Stockholm, Stockholm County, Sweden
Short term Consultancy • Market analyses, recommendations on strategic issues, as well as more specific such as arranging business meetings with local clients and partners, developing knowledge and network in priority sectors, amongst others. • Support to grantees and their partners on how to implement their respective business-projects with a rights-based perspective. • Participate in the development and implementation of the Capacity Development Facility. • Plan and implement program related workshops and activities. • Conduct monthly risk assessments and context-analysis updates. • Monitor and analyse the various business markets related to the SSBP • Develop narrative and financial reports about the program results and matrix. • Conduct follow-up in relation to the program activities in Somalia and Sweden. • Ensure information sharing and other communication through the SSBP webpage. • Take on other tasks related to the work in Hub Multi-Regional, as requested by the SSBP Team Coordinator and the Head of Hub Multi-Regional.

Enforcement Manager
Jonkoping, Sweden
In short, enforcement of public and private claims dependent on different titles of execution based on chapter four of the enforcement code specializing in estate property and commercial distraint claims. • Enforcement of both public and private claims, taxes, fines, custom duties and other duties • Public matters are debts to central and local authorities (taxes, VAT, excise duties, social security contributions.

Youth Services Coordinator (Part Time)
Jönköping
As a Youth Coordinator, I report to the Senior Administrative Officer and I'm also responsible for administering and delivering programs for youth in the community. As a Youth Coordinator, I consult with youth and organizations that represent youth to determine their needs and develop programs in response to those needs. Main Activities Prepare a plan for youth activities Prepare the youth program budget Prepare financial and program reports Record information on and prepare reports concerning youth programs, costs, numbers of participants and equipment and facility use. Provide monthly and yearly reports about youth programs and opportunities. Ensure that all programs and activities are implemented according to relevant legislation, policies and procedures

Case Manager
Linkoping, Jönköping
• Collector, and revenue agent to ensure that governments collect tax money from businesses and citizens. • Review tax returns, conduct audits, identify taxes owed and collect overdue tax payments. • Audit filed tax returns to determine whether the law allows the tax credits, and deductions claimed. • Contact taxpayers to address problems and to request supporting documentation. • Conduct field audits and investigations of income tax return to verify information or to update tax liabilities. • Evaluate financial information, using their familiarity with accounting procedures and knowledge of changes to tax laws and regulations.

Reporter, Producer and Program host
Stockholm, Sweden
• Investigate and present news and current affairs content for radio and the Internet. • The aim was to present information in a balanced, accurate and exciting way through news bulletins. • Create documentaries and other factual programs, research, document, write, and present the news in an honest, ethical, and Unbiased way. • Provide high-quality programs for the Swedish population, provide enriching programs for all Swedes. • Developed ideas for output and to help in planning material for future programs. • Carried out research across the whole range of news and current affairs output. • Write scripts for TV, prepare and present Radio bulletins as well as write stories for Online. • Carried out interviews or report, in both recorded and live situations, in the studio or on location. Besides, I worked with BBC as a freelancer during my time in the Swedish Radio.
Education

Economics Policy
This programme aims to develop our ability to understand and analyse various types of socio-economic problems and the dynamics of the global economy. We will learn to use economic theory to analyse and evaluate economic problems and processes and understand the underlying factors. The ability to analyse problems in a systematic manner is fundamental to modern economics and permeates the entire programme. The programme’s major is economics (90 credits). The programme also gives us a good knowledge of statistics and econometrics (30 credits). These courses give me the skills and tools needed to process and analyse statistics- which are increasingly in demand today. The programme also includes four courses (total of 30 credits) in business administration, addressing various aspects such as leadership and accounting. Together, the combination of economics, statistics and business forms a good and broad foundation for future career choices.

English Language and Literature, General
The course consists of two main blocks: language and culture (cultural studies and literature). However, the two run in parallel and are designed to support and reinforce each other. The course helps to improve my general English knowledge, both when it comes to reading and to writing English texts. In addition, it helped me to get to know the academic subject of English, which covers both the study of language and of literature. On this course, we also study the contemporary cultures of Great Britain and of the USA, which gives further insights into these countries' political and educational systems, among other things.
Sam Dualeh's Contact Information
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