Salma Farhana A.
Area Sales Manager @ Swiggy
India
Kolkata
Primary/Secondary Education
Business Strategy, Leadership, Market Analysis, Social Media, Content Development, Content Strategy, B2B Marketing, Marketing Campaign Management, Retention Strategies, Marketing Operations, HubSpot, LinkedIn Sales Navigator, G2, Market Research, Marketing Strategy, Copywriting, Vertical Marketing, Interpersonal Skills, Presentation Skills, Business Administration
Experience
Area Sales Manager
Swiggy
Kolkata, West Bengal, India
Business Management Associate
Swiggy
Marketing Intern
ITILITE
Bangalore Urban, Karnataka, India
Lead Trainer
Self-Employed
Marketing & Operations Planning Manager
Taj lodge
Led the implementation of guest feedback surveys to boost satisfaction scores by 16% and drive data-driven service improvements. Mentored 5 junior staff on upselling premium services, contributing to a 10% revenue increase over 6 months. Streamlined operations by bundling high-demand services, resulting in an 8% monthly rise in average booking value.
Education
Indian Institute of Management, Shillong
Aliah University, Kolkata
Adamas University
Physics
WEST BENGAL STATE UNIVERSITY
Physical Sciences
Salma Farhana A.'s Contact Information
Phone
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