Sally DeHekker, MPA
Business Operations Lead, Learning and Development @ World Wide Technology
-
United States
Human Resources
Leadership, Public Speaking, Event Planning, Social Media, Project Planning, Social Networking, Research, Microsoft Office, PowerPoint, Facebook, Teamwork, Classroom, Time Management, Teaching, Microsoft Word, Microsoft Outlook, Workday, Benevity, Employee Engagement, Corporate Social Responsibility
Experience

Business Operations Lead, Learning and Development
St Louis, Missouri, United States
- Create training materials, including live training content and on-demand courses through Articulate. - Conduct needs assessments and create project plans to bridge skill gaps within 3,500+ employee base in the Solutions, Consulting, and Engineering department. - Lead in-person and virtual corporate training events, including content creation, logistics management, budget oversight, and communication. - Build relationships with stakeholders and effectively manage expectations. - Measure training impact, employee growth and employee satisfaction. - Manage summer intern.

Employee & Community Engagement Specialist
- Managed and implemented corporate social responsibility and employee engagement programs, including cross-functional projects with WWT’s Wellness team and DEIB team. - Created framework for global Culture Champions program, created and administered training, and continued to maintain the program to ensure equitable culture at all WWT locations. - Managed employee recognition programs. - Maintained effective relationships with representatives of community and civic organizations. - Developed content and materials for community outreach programs. - Recruited and trained volunteers in carrying out community outreach activities. - Created award applications and implemented related surveys, including Best Place to Work and Great Place to Work, helping our company to reach #19 on the Fortune Top 100 Workplaces list in 2023. - Managed Benevity corporate social responsibility tool. - Prepared and maintained internal and external reports and resources.

Events and Sponsorships Specialist
Greater St. Louis Area
- Established and fostered community partnerships with local organizations and businesses and oversaw the planning and execution of related recruitment marketing events. - Managed the event planning process, including assessment of event selection, coordinating the registration process, and overseeing the data collection post-event. - Partnered with internal resources on the development and implementation of various recruitment marketing initiatives for BJC’s service organizations. - Tracked the return on investment of event participation, generated reports for management analysis, and evaluated the effectiveness of the events. - Coordinated the selection, ordering and shipping of materials needed for each event, and ensured proper inventory control measures were in place.

HR Advisor
- Managed Workday processes, onboarding new employees. - Provided guidance and support with full-cycle employee transactions in HRIS systems (Workday) via Manager or Employee self-service (MSS, ESS). - Maintained documentation and reporting within HRIS and HR Case Management tool. - Assisted Spanish-speaking employees with HR questions. - Supported employee base of 15,000 through email, phone, and online case management system.

Corporate Giving Specialist
Cincinnati, Ohio
- Provided strong leadership, management, engagement and growth in TQL Cares programs. - Project management of TQL Cares’ signature employee engagement campaigns including development, collaboration with stakeholders, coordination with nonprofit partners, marketing internally and externally, execution and assessment. - Managed appointed TQL Charity Captains nationwide, growing the program, contributing to their development as leaders, encouraging participation, and supporting their teams as needed - including planning over 60 volunteer events and serving as employees' main point of contact. - Managed and grew employee donation and volunteer matching programs – marketing internally, approving qualified matches and managing online matching platform. - Facilitated continued expansion and development of charitable vision and its integration in to TQL’s culture through internal and external partnerships, strategic and creative thinking, and annual planning with leadership. - Monitored the TQL Cares brand message, maintaining a consistent voice and identity both internally and externally. Worked with TQL social media and PR to ensure a strong brand message in relation to all philanthropic programs. - Managed sponsorship evaluation and execution, reviewing over 400 requests annually.

Marketing and Operations Coordinator
Boys Hope Girls Hope Cincinnati
Cincinnati
- Maintained social media accounts and website. - Wrote, designed, and emailed a bimonthly newsletter. - Assisted the development department in fundraising, event planning, and annual capital campaign coordination. - Extensive Raisers Edge database management. - Planned meetings and recorded minutes. - Communicated regularly with diverse groups, including Board Members, volunteers, parents, and staff members.

Temporary HR Representative
CorTech
Cincinnati, OH
Screened potential employees, scheduled interviews, ran background checks, and entered payroll and labor information in online systems. This position was a 6 month temporary position to assist Human Resources during the busy winter months.

Summer Intern
Cincinnati, OH
I served as the Intern Coordinator, facilitating communication between all interns and staff members. Supported planning efforts for the Annual Meeting, including creating informational materials to be distributed to all in attendance. I also assisted in volunteer intake using the organization's online volunteer portal.

Learning Community Leader
Ohio University Learning Communities
Athens, Ohio
I collaborated with an OU instructor to plan lessons and activities to help ease OU freshmen’s transitions to college. I served as a resource to freshmen for any questions and concerns they had. I helped introduce the class to Ohio University's campus and all the opportunities it has to offer.
Sally DeHekker, MPA's Contact Information
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