Salim Mtonga

.Purchase dry pyrethrum flowers adhering strictly to established Standard Operating Procedures (SOPs) to ensure high-quality standards. .Maintain accurate and up-to-date purchase reports and database records to support efficient operations. .Provide technical support to staff and clients, including software installations, help desk assistance, and troubleshooting of computer systems and peripheral devices. .Conduct visual inspections and quality control checks on pyrethrum flowers based on product specifications and customer requirements. .Train personnel in the proper use of inspection equipment, sampling plans, and statistical process control techniques. .Perform equipment troubleshooting and field maintenance to ensure operational readiness. .Collaborate effectively with cross-functional teams to achieve quality goals and process improvements. .Promote high customer satisfaction through knowledgeable problem resolution and friendly service. .Participate actively in technical trainings and workshops to continually enhance skillset and knowledge.

Installed and configured new hardware for users' desktop computer stations. Coordinated with network teams, system engineers and PC desktop technicians to maintain smooth operation of multi-user computer systems. Ran regular virus scans to detect and remove harmful programs. Assisted clients with installing, configuring and using system devices such as desktop computers. Worked with students to increase knowledge retention and improve study skills. Assessed student performance through exams, projects, and participation to provide constructive feedback. Led workshops on software development tools and practices. Provided support for students struggling with complex concepts through individual tutoring sessions. Developed learning manuals and activities to teach computer navigation. Worked closely with department head and other stakeholders on promoting educational initiatives. Maintained detailed records of tutoring sessions using proprietary software and relevant forms. Assisted students with homework, projects, and test preparation to enhance understanding and grades. Facilitated discussions that helped students articulate thoughts clearly and solve problems collaboratively.

.Streamlined processes for digital asset management and social media marketing campaigns. .Coordinated product launches, press releases, and multimedia content integration for marketing initiatives. .Developed and maintained key client and stakeholder relationships to support marketing goals. .Assisted in the creation of promotional materials including brochures, flyers, videos, and newsletters. .Provided administrative and logistic support to the marketing team, ensuring smooth daily operations.

.Resolved IT hardware and software issues, including printers, scanners, and network connectivity. .Supported IT department operations through help desk management and system testing. .Managed IT assets and ensured compliance with software licensing and patch updates. .Configured and maintained network equipment and performed minor repairs to enhance system reliability. .Maintained audit trail, statistical records, and system backups, supporting data recovery efforts.