saleem raza

saleem raza

shift lead at burger king

About

Service / IT Management is the part of my recent education/experience. Communication, co-ordination and analysis are the competencies I have intensive focus in.

Country

sweden

City

lund

Industry

restaurants

Skill

microsoft office, statistical package for social science, business services, customer relations, danish, swedish, english, customer service, statistical package, strategic hr, itil, human resources, business process improvement

Experience

nordic service partners

shift lead at burger king

nordic service partners

hbl - habib bank limited

it services manager

hbl - habib bank limited

2007-5 - 2008-5 · 1 yr 1 mo

Implemented strategy for bank’s interaction with customers. Communicated newly established phone banking system and successfully transform customers from branch banking to phone banking. Providing support to the managers at administrative level and ran effectively and smoothly others ad hoc tasks. Provided exceptional services at the front desk and performed needs analysis accordance with existing customers which resulted into satisfied customers. (Achievement) Achieving administrative cost efficiency by transforming customers from branch banking to phone banking.

management development institute habib bank

training for general and phone banking

management development institute habib bank

2007-5 - 2007-6 · 2 mos

* implementing strategy for managing bank’s interaction with customers * communicating newly established phone banking system to the customers * customer interaction through service process

röda korset

recruitment consultant - volunteer

röda korset

2016-9 - 2016-12 · 4 mos
mcopco

employee

mcopco

2011-10 - 2013-9 · 2 yrs

Achievement) Achieving day to day goals by leading collaborative team work; guiding for production volume, quality check and time constraints to get the best quality food. (efficiency) Enhancing productivity by fast paced work and maintaining CSO (Customer Satisfaction Opportunity) standards throughout the shift

Education

malmö university

malmö university

2019-1 - 2019-1 · 1 mo
copenhagen business school

copenhagen business school

leadership

2016-1 - 2016-1 · 1 mo
copenhagen business school

copenhagen business school

marketing

2014-1 - Present · 12 yrs 9 mos

This course will introduce you to the multidisciplinary field of consumer neuroscience and neuromarketing. It will go through to the basic concepts of the human brain, the elements of the consumer mind, how it is studied, and how its insights can be applied in commercial and societal understandings of consumer behavior.

handelshögskolan vid karlstads universitet

handelshögskolan vid karlstads universitet

business administration

2010-1 - 2015-1 · 5 yrs 1 mo

More and more business graduates work with service production in service companies, in public agencies, and in other businesses where the service aspect is gaining ground. the programme has evolved from the extensive research pursued at CTF (Service Research Centre), Karlstad University, in a multidisciplinary environment where, You can study towards one of three Master of Science degrees: Master (60 credits), Continuation Master (75 credits), or Master (120 credits). A Master"s degree in business administration meets international demands. Major courses: Service Innovation Service Simulation Value Creation Through Service Service Management and Marketing Human Resource Development Management and Leadership Management Control

handelshögskolan vid karlstads universitet

handelshögskolan vid karlstads universitet

marketing

2009-1 - 2010-1 · 1 yr 1 mo

MASTER THESIS TITLE Master Project work, Service infusion in manufacturing industries. with Erik Stromsund. Karlstad University, Sweden Purpose- The shrinking financial benefits in manufacturing industries are shifting itself to the service providing industries with their offerings. Finding- Manufacturing firms are aiming to expend their financial profits while supplementing their products with services. Activities and Societies: ISAK..International students association Karlstad..

mohammad ali jinnah university (maju)

mohammad ali jinnah university (maju)

marketing

2005-1 - 2008-1 · 3 yrs 1 mo

saleem raza's Contact Information

Email

******@***.com

Phone

(**) *** ****

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