Salah Mokhtar

During my time within Somtel, I develop and recommend strategic plans and roadmaps for the group to maximize stakeholder value and improve the business outcomes and deliverables. ⇨ Held the credit to improve Somtel’s quality of services and position it to top class in the main cities of Somaliland. ⇨ Increased the EBITDA by 10%, through the efficient utilization of OPEX, and increasing the revenue by 22%. ⇨ Exhibited natural leadership skills in setting up all the steps for the M&A process of SO Gasho with Somtel.

I selected based on my solid management and business acumen, I prove my expertise delivering results, and an innovative thinking approach to turn around operations. Developed a top-performing team to implement strategies. ⇨ Managed all facets of organization from conception to incredible success by providing business idea to the launch of first services portfolio, an online web-store (Souqprimo).

In this role I spearheaded and coordinated, comprehensive operations, including running team members by delegation and example. I am skilled in devising, delineating, and formulating short and mid-term strategy for Libyana in collaboration with the board of directors. I tackled and overcame significant challenges by driving change of company in the post revolution environment by involving several stakeholders in decision making and realization of necessary transformation steps towards a customer centric and efficient telecoms operator. ⇨ Negotiated, secured, and closed multi-million-dollar managed services contract with vendors to ensure smooth operations and successful network optimization in the short term. ⇨ Headed project operations from inception to completion, while enforcing a network modernization project within Libyana to enhance customer experience. ⇨ Oversaw all the aspects of HR re-alignment project to establish a clear and transparent framework for HR performance management, HR grading and salary schemes. ⇨ Recognized as a core individual in the preparation of the commercial 3G launch of Libyana.

While working here, I steered the development program aimed at training, coaching, and mentoring department managers. I initiated an adequate system of internal control by leading the development, maintenance, and usage of systems that supported daily operations for the rest of the organization. I delivered active functional support and impeccable service to CEO. I acknowledged as an integral participant in different ad-hoc roles and positions due to the strong management, leadership, and communication skills. ⇨ Contributed to the mindset change within the department by pushing employees to take action within the scope of their position, to enhance the responsibility and accountability spirit. ⇨ Bolstered senior management and department decision-making and governance by communicating reports.

Here, I increased the efficiency of internal processes by designing quality management scope and objectives. I successfully created and formulated, and reported quality KPI’s to top management to aid the decision-making initiatives. I played a key role in propelling organizational design and implementing new organization structure along with business processes to augment organization productivity. I regarded as a core member of procurement committee.

Survey and data collection from clients * System design

an online programme, February to April 2020