Sal Ramirez

Sal Ramirez

General Director of Operations @ Call Center Services International

Country

United States

City

Chula Vista

Industry

Outsourcing/Offshoring

Skill

Management, Business Development, Coaching, Customer Service, Sales, Strategic Planning, Leadership, Project Management, Business Strategy, New Business Development, Negotiation, Team Building, Operations Management, Business Process Improvement, Team Leadership

Experience

Call Center Services International

General Director of Operations

Call Center Services International

LinkedIn
2024-10 - Present · 1 yr 11 mos

Tijuana, Baja California, Mexico

Proven leader with a successful track record in optimizing call center operations and primarily caring for its people. Aspiring to bring a strategic vision, operational excellence, and transformative leadership in the role of General Director of Operations. I drive efficiency, enhance customer experiences, and achieve financial objectives. I bring innovative solutions to elevate team performance and overall organizational success. Ready to leverage a comprehensive skill set to lead a call center operation to new heights of excellence.

Call Center Services International

Sales Executive

Call Center Services International

LinkedIn
2010 - 2024-12 · 15 yrs

Greater San Diego Area

Specialists In Establishing Call Centers In Mexico. Providing our clients with a lower cost nearshore solution that delivers a talented workforce with top quality service and outstanding customer satisfaction Request Pricing! ➡ (877) 399-3419 What I do at CCSI: Plan, coordinate and execute sales and Business Development objectives that drive new business and a talented workforce. • Strategic Sales Campaigns • Sales (Lead Generation and Follow-Up) • Business Development • Client / Prospect Care • Operations Supervisor from 2010-2015)

Call Center Services International

Operations Supervisor

Call Center Services International

LinkedIn
2010-11 - 2015-8 · 4 yrs 10 mos

Tijuana Area, Mexico

*

Access Capital Services, Inc.

Business Development Executive

Access Capital Services, Inc.

2015-7 - 2024-12 · 9 yrs 6 mos

Fresno, California Area

CALL US ➡ (800) 755-0556 Access Capital Services (ACS) is a leading full-service collection agency with a proven track record of successful debt recoveries. ACS leverages state-of-the-art technology and comprehensive collection practices to accomplish this success for our clients. We pride ourselves on recruiting performance-driven Collectors and providing them with the training, coaching, technology tools and management oversight that ensures success. We partner with several top-notch Law Firms so if legal action is required, we can virtually guarantee recoveries through the Court system (liens and garnishments). COLLECTION SERVICES • Call & Letter Campaigns • Legal Strategies • Debt Negotiation & Payment Management • Skip Tracing / Asset Validation • Liens & Garnishments

Education

Universidad de Estudios Avanzados

Universidad de Estudios Avanzados

LinkedIn

Business Administration and Management, General

2019-1 - 2021-12 · 3 yrs

Developed a strong foundation in business strategy, leadership, and organizational management, with emphasis on driving results through people and performance.

Sal Ramirez's Contact Information

Email

******@***.com

Phone

(**) *** ****

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