Sakshi Bankar
UX / Product Researcher (AI & Internal Tools) @ Humanitarians AI
About
Product Designer & Strategist specializing in B2B SaaS, enterprise platforms, and healthcare technology, with hands-on experience designing end-to-end user experiences for complex, high-impact systems. I focus on simplifying multi-step workflows, improving usability, and designing scalable, accessible products that teams rely on daily. Across 15+ shipped projects, I’ve helped tech and SaaS teams: • Design and optimize enterprise workflows and dashboards • Improve process efficiency and usability in SaaS platforms • Build responsive, cross-platform interfaces • Translate complex business and technical requirements into clear user experiences Impact I’ve delivered: • 40%+ reduction in workflow time by restructuring a complex internal system to increase adoption and efficiency • Faster and more confident decision-making by aligning stakeholders through research and clear UX storytelling • Improved accessibility outcomes by integrating AI-assisted validation into core flows (speed + trust without guesswork) What I’m great at: • Systems Thinking - bringing order and structure to complexity • Research-Driven Clarity - reducing cognitive load and designing for confidence • Behavior & Psychology - guiding users through decisions, not dumping UI on them I’ve worked across fast-paced scale-ups and large organizations, collaborating closely with cross-functional teams including product managers, engineers, researchers, and stakeholders. My work spans the full product lifecycle from user research and workflow mapping to wireframing, prototyping, and production-ready UI. My experience covers industries including Workplace Management, Logistics, Hospitality, Service Management, and Healthcare. Notably, I’ve led data-driven UX initiatives to improve healthcare access in rural communities through user research, service design, and data visualization. Recently, I’ve been exploring AI-assisted prototyping and development using tools like Cursor AI and Lovable AI to accelerate iteration and experimentation in my portfolio. 📌 Open to: UX/Product Designer roles focused on B2B SaaS, enterprise platforms, healthcare technology, and complex system design 👉 Portfolio: https://sakshibankar.vercel.app/ 📩 sakshibankar4@gmail.com
United States
Boston
Computer Software
Product Design, User Research, User Experience (UX), Interaction Design, Information Architecture, Workflow Design, Usability Testing, Hex, Enterprise UX, SaaS Product Design, Internal tools, Dashboards, Design Systems, Role-Based Access Control (RBAC), Healthcare UX, Web Content Accessibility Guidelines (WCAG), Data Visualization, Service Design, Research Synthesis, Visual Design
Experience

UX / Product Researcher (AI & Internal Tools)
Boston, MA
Designed AI workflows to optimize research processes using AI tools • Led UX research for AI-driven internal tools and workflows, focusing on speed, clarity, and adoption across research teams • Utilized generative tool stack (Figma Magician, Midjourney, Runway, Adobe Firefly) to optimize and accelerate research output. • Designed style guides, case study reports, and design documentation to support ongoing AI research projects

UX Designer & Researcher (Workplace Systems)
Boston, MA
Workflows and systems supporting educational and administrative workflows. • Synthesized 3 years of research data into accessible documentation serving 150+ staff members and stakeholders • Conducted user surveys, focus groups, and stakeholder interviews to identify bottlenecks in existing workflows and systems • Led design and launch of an automated space booking platform replacing manual email-based system to enhance accuracy and online booking experience for 1500+ users while also reducing management overhead saving 15+ hrs/week for administrators • Designed role-based permission system with hierarchical access control to optimize organization’s internal workflow and security • Created workflow documentation, SOPs, and training materials to support enterprise-wide user adoption across departments • Achieved 27% reduction in end-to-end process time through automation integrations and shared calendar synchronization • Wrote AI literacy articles to support ongoing AI research projects

UX Designer (Web Platforms & Accessibility)
Massachusetts, United States
• Redesigned 12+ websites with 10,000+ monthly users to optimize performance and implement WCAG accessibility compliance • Reduced average loading time by 1.5 seconds by implementing lazy loading, skeleton screen and CSS/JavaScript updates • Conducted usability and heatmap analysis using Hotjar to implement design improvements and reduce navigation time by 37% • Collaborated with cross-functional teams to implement responsive, secure interfaces aligned with stakeholder requirements

UX / Product Designer (Enterprise SaaS Platforms)
Pittsburgh, Pennsylvania, United States
Enterprise SaaS platforms supporting operations, workforce management, and data-heavy decision making. • Designed and optimized 5+ large-scale Enterprise SaaS platforms across web, desktop and mobile applying mixed-methods UX research, Workflow optimization, Hi-fidelity Figma prototypes, React UI Development and component-based Design Systems • Led end-to-end redesign of a large-scale workforce management platform serving 100+ clients with 1,000+ daily work orders • Conducted 40+ user interviews and usability tests across different user groups and access levels to inform product roadmap • Established component-based design system and reusable pattern library for large-scale software using Figma for prototyping and React.js for UI development, reducing overall application loading time by 17% and memory usage by 35% • Worked closely with engineering and product teams shipping bi-weekly releases using Git, Postman, and Jira in agile sprints • Designed data-rich dashboards using REST APIs and D3.js ensuring cross-platform compatibility across web, mobile and iPad • Iterated design refinements via continuous usability testing and feedback, reducing user complaints and 25% increase in app rating

UX Research & Design Intern
Pune, Maharashtra, India
• Supported UX research and design initiatives by conducting user research, synthesizing insights, and contributing to interface improvements • Collaborated with cross-functional teams to translate research findings into actionable design recommendations
Education

Human Computer Interaction
Project: CCC Healthcare Mobile App for Community Health Workers – 2024 Conducted user and stakeholder research to design a mobile wellness app supporting CHWs and underserved users. Created high-fidelity prototypes in Figma, focusing on accessibility, health literacy, and personalized care recommendations to reduce CHW workload.
Sakshi Bankar's Contact Information
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