Sajid Khan

• Deploy and configure OLT/ONU, routers, switches, wireless controllers, access points, firewall, etc • Engage with clients for solution design, implementation, and technical consultation • Conduct customer training sessions and product demonstrations • Performed advanced troubleshooting and acceptance testing for Tier-1 ISP and enterprise networks. • Provide after-sales technical support and remote monitoring via NMS • Liaise with HQ for product optimization and feature alignment after testing and customer requirements • Reduced issue resolution time by 15%, enhancing service reliability • Prepared and presented MOP, design, and testing docs for equipment optimization, customer approval. • RMA - technical inquiry- technical Fault case Handling • Support Tier-1 ISPs and government clients, including PTCL, SCO, Cybernet, Transworld, StormFiber, and CMPAK

• Managed Huawei Network Management Systems, overseeing remote project delivery for South Africa, Nigeria, and Romania. • Specialized in Huawei NE40E, ATN910D, CX600, X8, X8A, X16, X16A routers and switches, and BTS3900 and BTS5900 base stations. • Worked extensively with OSPF, IS-IS, BGP, RIP, EIGRP, HoVPN, and IPRAN protocols for optimization and troubleshooting. • Planned and implemented IP backhaul network solutions and core infrastructure, ensuring high availability and scalability. • Configured VLANs, Inter-VLAN routing, Router on Stick, L3 Switch SVI, STP, VTP, ACLs, and MPLS VPNs, enhancing efficiency. • Deployed IPsec, GRE, IP VPN tunnels, route filtering, VPN inter-AS solutions, MPLS-L3VPN, MPLS-L2VPN, and MPLS-TE for secure data flows. • Contributed to Indonesia region’s network LLD documentation, logs collection, and user-level configuration, ensuring seamless deployments. • Led South Africa’s IP project, including MOP execution, site integration, link creation, and team management. • Currently managing South Africa Vodacom live network swaps, migrations, and operations, coordinating with site engineers and verifying 2G, 3G, LTE, and 5G services. • Directed pre- and post-check activity planning, IP master conversion, NCE monitoring, log verification, and GTAC reviews. • Configured and optimized access, aggregation, and core-layer devices remotely for consistent performance. • Engaged in IP/MPLS planning, operations, and deployment, focusing on BTS-to-BSC, RNC, and MME IP backhaul networks. • Proficient in OSPF, BGP, IS-IS, MPLS, TE, VRRP, HSRP, MP-BGP, and L2/L3 VPNs, ensuring robust setups. • Conducted redundancy tests and secured customer acceptance for network solutions, improving reliability. • Reduced configuration errors by 20% through automated scripts and testing, increasing efficiency and accuracy

• Skilled in physical and remote troubleshooting for CIS base and customer networks, ensuring quick issue resolution. • Conducted surveys, monitored base stations, and supported live events for seamless connectivity. • Installed and configured routers and switches, optimizing performance through effective VLAN management. • Experienced in setting up wireless infrastructure, including Rocket M5, Rocket AC, LiteBeam, PowerBeam, and AirFiber devices. • Ensured reliable wireless connections through monitoring and performance evaluation, using ARP and DHCP snooping for enhanced security. • Assigned static IP pools based on customer needs to improve network performance. • Enhanced wireless performance through connection monitoring and proper ACL configuration for traffic control. • Managed the installation and troubleshooting of UBNT devices, conducting feasibility surveys for client networks. • Oversaw base station maintenance to ensure uninterrupted service delivery. • Coordinated team tasks and responsibilities to achieve project goals. • Collaborated with riggers and technicians for effective client communication. • Resolved client complaints promptly to maintain high satisfaction levels. • Provided wireless and LAN setups for events, including static IP assignments to improve connectivity

I studied BSE at the public sector institute the Federal Urdu University of Art Science and Technology Islamabad campus from 2014 to 2018. my major was Electrical Communication.