Sai Sujana Sudabathula
Senior Business Analyst @ Zelis
About
I’m a Senior Business Analyst at Zelis Healthcare, working closely with business and technology teams across the US healthcare space. My focus is on understanding complex problems, aligning stakeholders, and guiding teams toward solutions that are practical, compliant, and deliver real business value. Beyond my core Business Analyst role, I regularly take on Scrum Master responsibilities, supporting teams through Agile delivery. I help set clear priorities, facilitate effective discussions, remove blockers, and create structure that enables teams to perform at their best. I value transparency, accountability, and continuous improvement in the way teams work together. My experience includes healthcare payments, claims processing, provider networks, cost containment, and regulatory compliance. I partner closely with product owners, engineering, QA, and business leaders to translate business and regulatory needs into clear requirements, well-defined user stories, and executable plans. I take a proactive approach to leadership stepping in where needed, mentoring team members, and ensuring alignment between business goals and delivery outcomes. I’m driven by solving meaningful healthcare problems through Agile practices, data-driven decision-making, and strong collaboration, while maintaining strict adherence to HIPAA standards. I thrive in fast-paced environments and take pride in owning outcomes, supporting teams, and contributing beyond my formal role to ensure long-term success.
India
Hyderabad
Information Technology & Services
Product Specialists, English, Product Launch, Customer Satisfaction, Creative Problem Solving, Workload Prioritization, Unified Modeling Language (UML), ServiceNow, Defining Product Requirements, Project Documentation, Presentations, Client Presentation, Business Insights, Product Vision, Story Writing, Attention to Detail, Project Plans, Thinking Skills, Client Requirements, Problem Solving
Experience

Senior Business Analyst
Hyderabad
• Collected and analysed business requirements, prepared detailed documentation, and delivered solutions through system configuration, process improvements, and coordination with the development team, leading to successful SaaS solution deliveries. • Designed and facilitated training sessions, along with creating comprehensive how-to guides to enable users to manage daily activities effectively. Recognized as an A* Trainer by NHKE Department for outstanding training efforts. • Addressed and resolved business process requests across Recruitment, Marketing, and Finance modules, ensuring alignment with operational needs and contributing to successful project outcomes. • Defined business objectives, operational procedures, and system requirements, while analyzing and developing specifications for new systems and upgrades, ensuring optimal system functionality and design. • Collaborated with platform and UX teams to introduce 25+ new features, significantly enhancing product competitiveness and improving user experience. • Led end-to-end development of impactful projects like CallHealth and HRMS using Agile Methodologies, SCRUM, and SDLC principles, ensuring timely delivery and user satisfaction. • Successfully managed and delivered projects such as EZIT, Telcel, and HRMS, achieving on-time completion and ensuring stakeholder satisfaction. • Mentored leaders and trained newly onboarded resources during induction, contributing to stronger team performance and project success.

Intern Business Analyst
MoneeMint
London Area, United Kingdom
1. Extracted and organized project requirements by analyzing business policies and engaging with users through research and interaction. 2. Led workshops with technical and backend teams to prioritize and validate requirements. 3. Facilitated wireframe reviews with the design team to ensure alignment with project objectives. 4. Conducted solution evaluations to verify alignment with requirements and managed project tracking and status updates for stakeholders. 5. Prepared integration test plans for unit, system, and user acceptance testing, including scenario preparation and test case reviews.

Associate Business Analyst
Linkceed Corporate Services Pvt Ltd (Green LimeSoftetch)
Hyderabad, Telangana, India
• Collaborated closely with development teams, product managers, and test teams, including integration and UAT teams, to conduct requirement analysis, develop test plans, prepare test data, and create test cases. • Actively participated in requirement gathering sessions, user story development, workshops, and review meetings to ensure comprehensive understanding and accurate documentation of project needs. • Monitored solution evaluation to ensure alignment with requirements, managed project tracking and provided regular status updates to stakeholders. • Contributed to the preparation of requirement documents and participated in review meetings and retrospectives to refine processes and ensure project objectives were met.
Sai Sujana Sudabathula's Contact Information
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