Saisuda N
Program Management Specialist @ Celestica
Thailand
Bangkok
Building Materials
Cluster, Transformational Leadership, Digital Marketing, Product Operations, Manufacturing Operations Management, Managed Markets Marketing, Quality Control, Logistics Management, Supplier Quality, B2B2C, Export Controls, P&L Management, Cost Control, Engineering Leadership, Inventory Management, Material Requirements Planning (MRP), Sustainable Packaging, Key Accounts, Operational Excellence, Request for Quotation (RFQ)
Experience

Program Management Specialist
(Electronics Manufacturing) Managed customer programs and key accounts across US, Europe, and Asia markets; Acted as key interface between international customers and cross-functional teams; Led New Product Introduction (NPI) for global customers from development to mass production; Coordinated across engineering, production, and supply chain to meet multi-country customer requirements; Supported demand planning, delivery performance, and customer satisfaction.

Career Specialist
Worked across process engineering, production, and industrial engineering in high-volume manufacturing environments; Led plant layout design, process and parameter optimization, and development of work instructions to improve efficiency and operational consistency; Drove cost and process improvement initiatives, enhancing productivity and manufacturing performance; Gained early commercial exposure as Sales Engineer and Sales & Marketing Executive, supporting customer engagement and business development activities.

Chief Operation Officer (COO) - Saint-Gobain Thailand
Thailand
P&L, Growth, Sale & Marketing, SCM, Branding, innovation, R&D, Digitalization Executive Committee and Board of Director Area of Expertise • Sales, Marketing and Product Management • Pricing Strategy • Customer Experience and Supply Chain • Innovation, Research and Development

Chief Operating Officer
(Construction Materials / Specialty Chemicals) Scope: Full P&L | Thailand + Export (ASEAN) | Board-level Leadership Scope: Led integrated organization across commercial, product, supply chain, innovation, and digital functions Key Contributions & Results: Established Key Account Management (KAM) and customer strategy; Built pricing strategy and analyst function; Aligned manufacturing, supply chain, and sales execution; Achieved break-even (June 2023) and sustained profitability; Improved performance from ~-25 MB/month to +20 MB/month (Oct 2023); Reduced quality cost from 75 MB to 4 MB; Reduced non-profitable SKUs ~30%; Reduced senior management headcount ~20%.

Regional Sales & Operation Planning Leader – Asia Pacific
Thailand
S&OP Leader, GCP Asia Pacific (Feb 2014 - Mar 2016), Additional Scope ; Added India, Korea, Japan and China to the scope of responsibility. Focus area is on SCC (Special Construction Chemical) business with 2 product lines are Concrete and Cement. Changed reporting line to report to SCC Global S&OP Leader Regional Sales & Operation Planning Leader, South Asia Pacific (Jul 2013 – Feb 2014) • Leading Sales & Operation demand and Supply and Inventory planning in each responsible country to support revenue, cost & cash flow objectives for South Asia Pacific • Accountable of forecast analysis and work with Sales for monthly update of 12 months update of Demand Plan to support revenue and inventory target and identify cost leakage and key drivers/ improvement & initiatives (7 Countries, 8 Plants), included improving of IT/SAP solution for better visibility and analysis result • Accountable of Demand-Supply and Inventory Management and SCM KPIs. Ensure the smooth supply to meet customer requirement, optimization cost and cash trade-off strategy. Accountable all Supply Chain Improvement, Backup Resource, Centralization and Skill Improvements Thailand Supply Chain Manager (Sep 2012 - Oct 2013) • Lead Sales and Operations Planning process for Thailand Plant to support China/ Philippines/Indonesia/Japan and India, included domestic to meet revenue, cost and cash flow commitments with smooth planning process obsolescence/slow moving items), analyst and update MRP parameters constantly for accurate production scheduling and ensure all orders are timely/accurately entry and deliver to meet customer requirement

Manager of Customer Services Solution Center (BlueScope Lysaght, Thailand)
BlueScope Steel (Thailand) Limited
Rangsit, Prathumtani, Thailand
• Lead Demand Planning for all responsible sub-businesses segments to ensure the alignment for Monthly Sales and Operation Planning to support project time-line and customer’s satisfaction. Partner with Manufacturing and Supply Chain Managers to ensure sufficient of forecast with respect lead time and identify the optimum of safety stock level. • Accountable demand/supply management to meet KPI's, revenue, inventory, on time delivery,warehouse and logistics cost. • Partner with Sales, Marketing, Sourcing & Procurement and Operation to develop the strategic of improvements such as new sales channels, new business model, cost reductions and capacity improvements as well as project manage on SCM and CS parts • Accountable in maintaining a good working relationship with customers both internal customers and external customers. Ensure all customer complaints are dealt fairly and quickly with high standard of service and short of response lead time

Supply Chain and Operation Manager (BlueScope Lysaght, Thailand)
BlueScope Steel (Thailand) Limited
Rangsit, Prathumthani, Thailand
• Design business processes and designed the system configuration from order entry to delivery (quote to cash) and establish RANBUILD® Thailand business by applied of Australia model • Leading Demand Planning and Supply Planning to align with Country KPI’s • Manage system and sub-projects to support country partners within budget limit and time-line • Source and develop local suppliers • Demand Planning and Supply Planning Management. Identify the stock keeping unit (SKU), MTO (Make to Order), MTS (Make to Stock) items and Safety stock level and MRP parameters to align with KPI’s and ensure met of customer delivery and forecast • Establish the export processes to Malaysia, Vietnam and Indonesia. Develop Work Instruction for Customer Services and Procurement • Manage Transportation cost and PPV Part Price Variance to minimize cost leakage. Evaluate transportation route for “best price” and work with Logistic to identify a solution for customers • Responsible project management of 1) Ranbuild® warehouse design and installation and 2) Ranbuild® Shop Building for Head-Office Identified and Developed tools to close gaps of system between Thailand and Australia to shorten lead time of quotation process for Sales, design and developed Profit Margin Analysis (PMA) tool to shorten quotation process from 3 hours to 5 minutes in order to increase the competitiveness in selling process Sourcing / Procurement for Components and developed key suppliers for Thailand business start up for key company and accessories

Raw Material & Production Planning Manager
BlueScope Steel (Thailand) Limited
Rayong, Thailand
• Leading Demand and identify risk and opportunity at Country S&OP level and leverage to Regional S&OP • Accountable to conduct pre S&OP with manufacturing of each operation line, procurement, logistic, marketing, sales and customer services • Leading Monthly Country Pre S&OP and S&OP process to ensure the alignment to meet the revenue budget and cost saving target and in-line with all active and on-going projects from Sales, Operations and Supply Chains • Accountable line operating efficiency through optimum scheduling process and raw material planning. • Monitor and review Production Planning & Raw material functional performance to ensure the team meets/exceeds its business plan targets and objectives • Secure continue reliability supply of key raw materials • Maintain and review the scheduling rules of production line • Coordinate with all cross functional teams (Manufacturing, Sales, Customer Services, Logistic, Warehouse and Finance) to provide the direction for plant operation • Raw Material Inventory Management • Yard/ Warehouse Management

Regional Business Improvement Manager (Thailand & Vietnam)
BlueScope Steel (Thailand) Limited
Thailand
• Responsible for overseeing the implementation & monitoring of the range of business improvement projects being managed throughout the business units, including assist in the implementation, development of measures of success, and assistance in the removal of barriers to succeed on the business plan projects which are critical to business sustainability as well as provide assistance to nominated project managers/ project leaders as required on the specific projects to achieve expected benefits and project time line for Thailand and Vietnam businesses • Facilitate workshops designed to provide necessary inputs to specific projects, including facilitate business planning workshops with the Lead Teams in the business units • Driving Manufacturing improvement projects, Safety defined by each team to ensure success and a smooth and streamlined process. • Conduct, facilitate and spearhead workshops aimed at developing the skills of team members • Lead and implementation on Service Excellence, Key Account Management, Services Offer projects • Lead and implementation Fantastic Lysaght Program for Lysaght Business to boost up sell revenue and EBIT by working with each business leader to identify key marketing strategy and project team • Facilitate implementation of project Delivering Winning Value Proposition, Conversion Cost Reduction • Coach and train key officers to enhance their skills in areas such as project management & rational process tools • Manages the projects that assigned by President to achieve the expectation

Manager, Supply Chain Management & Responsible for Quotation
SVI Public Company Limited
Thailand
• Overseeing/ monitoring the coordination among RFQ officers, Program Management and Sourcing teams to ensure an effective communication and timely complete RFQ • “Response for Quote” , supervise RFQ officers on communication process with Product Development, Sourcing and Purchasing teams to get the minimum buy price for the common parts that purchased on various prices, then submit the price list to Program Management to review and submit a quotation to the customer • Develop integrated processes among Program Management, Product Development Engineer and Sourcing to execute the RFQ process effectively • Study and evaluate, then implement the systems or tools needed for RFQ process to minimize/ eliminate manual work. • Recommendation of top driver parts for conversion from European to Asian sources. • Diagnose excess inventory and define the action thru minimizing the wasted cost. • Overseeing/ Monitoring BOM Engineers and BOM Technicians for the effective processes of communication, initiate new BOMs and review/ revise existing BOMs per customers’ requirements • Management, Material Control, Product development and Sourcing to execute the RFQ (Response/ Request for Quote/ Quotation) process effectively.

Program Manager
SVI Public Company Limited
Thailand
** Promoted from Assistance Program Manager to Program Manager in July, 2004 ** • Directly interface with customers on forecast, material and inventory management, quotation, quality issues and related items to ensure on-time delivery and products meet customer specs, included project management when implementing new products introduction (NPI) to mass production as well as ECN (Engineering Change Notice) management, including making project plans, delegation of tasks and follow up to ensure that specification required by customer is met, and to ensure that all materials are ready ahead of time before a new production starts, and can be released for production from reception of parts to shipment • Plan and manage of material requirements based on customer forecast to ensure raw materials are adequate and within control to avoid excessive inventory and meet customer schedule and minimize cost leakage • Analyze sale order (customer confirm / forecast demand) for providing solutions to achieve the most desirable outcome regarding customer satisfaction, revenue, profitability, and market share. • Improve revenue, customer demand profile, On Time Delivery (OTD), AR/AP (Account Receivable/ Account Payable) aging and index of inventory turn with the related team/ department. • Formulate of strategies to improve customer-supplier relationship and service to customer • Development and implementation of Supply Chain Strategy and monitor its effectiveness. • Accountable of Customers Visit in Plant Tour, Company Presentation and customer hospitality

Program Manager
SVI PCL
Growth, Maintain Existing and Establish new business through New Product Introduction, Customer engagement, RFQ, cost management

Sr. Program Management
Celestica Thailand Limited
Thailand
Work Scope • Directly interface with program management team of Celestica in Canada, USA and other countries for the shipment, forecast, material status, cost, quotation, quality issues and related items to ensure on-time delivery and products meet customers specs, including ECN (Engineering Change Notice) Management and NPI (new product introduction) Management. • Manage demand/ supply planning based on customer forecast to ensure raw materials are adequate and within control to avoid excessive inventory. Coordinate with all concerned department to complete the first article lot per customer instruction, and leads the team to meet the target date of mass production for new projects. • Accountable on-time delivery to customer as well as manage effective and meet turn-around time target of RMA (return material for analysis) • Partner with Hong Kong and Singapore teams for New Source and Procurement and Localization of any packaging material and update standard cost • Conduct/ Participate weekly/ monthly conference call with customer for any feedback and missed shipment to explain the cause and provide the recovery plan. • Project management on all New Product Introduction (NPI) to Mass production Key Achievement • Establish waterfall chart analysis and 12 months rolling forecast, improved forecast visibility from 3 months to 12 months roiling and get customer’s agreement for liability of 3 months demand locked-in

Administrative Specialist
Celestica Thailand
Global customer coordination, project management. Key account leadership, forecast, delivery excellence. Growth and secure key accounts
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