SAIKAT KUMAR MALLICK
Data And AI Product Manager @ Best Buy™ India
About
With 7.5+ years of experience driving growth and efficiency across online grocery, retail, edtech, and hospitality. I specialize in process automation, KPI tracking, and growth analytics—turning raw data into measurable business impact.At Uber (Ext.), I partnered with cross-functional teams to automate 20+ reporting processes, saving hundreds of analyst hours monthly, and built a funnel tracking system for 27+ brands that improved visibility into customer acquisition and conversion. Previously at Nestaway, I led full-funnel marketing and operations analytics, enabling leaders to make faster, data-driven decisions that improved campaign ROI and streamlined operations.I bring a strong toolkit in SQL, Python, BI platforms, and Agile practices, paired with stakeholder management and cross-team leadership. My edge lies in blending technical depth with business strategy—delivering insights that don’t just inform, but accelerate market share growth, reduce costs, and enhance customer experience.Passionate about transforming data into measurable business outcomes, I thrive in roles that balance technical acumen with strategic impact.
India
Bengaluru
Information Technology & Services
Agentic AI Development, Product Design, Data Engineering, Data Intelligence, Performance Management, Data Quality Assurance, Adobe Analytics, Machine Learning, Problem Solving, Natural Language Processing (NLP), Data Models, Agile Methodologies, Big Data Analytics, Business Analysis, PostgreSQL, Stakeholder Management, Reporting & Analysis, Root Cause Analysis, Performance Dashboards, Data Visualization
Experience

Senior Analyst - Retail (QuickCommerce)
Benguluru
- Researched and analyzed business operations to identify inefficiencies and emerging trends, and implemented automation for 20+ processes, saving more than 60 manual man-hours/month for the team and delivering actionable insights. - Developed & automated a funnel tracking dashboard of 45+ KPIs across the storefront, demand, and operations, providing daily, weekly, and monthly insights for 27+ brands. - Integrated Jira for daily updates, improved project tracking, validation, time management, and reduced issue resolution time by 12%. - Designed and deployed scalable data pipelines using Python & Flask for data product development and executive reporting, conducted clustering, classification models, and A/B testing that improved SOF conversion by 13%. - Proactively focused and managed issues, risks, dependencies, and escalations using Agile/Scrum methodologies. - Built a dashboard leveraging web scraping and NLP models (LSTM, NER) to consolidate and analyze competitor insights. Automated tagging for 1,000+ competitor stores/month using logic based on explicit naming, Google search, and historical data. Reduced manual work by 20+ hours/month and improved tagging accuracy by 35%, and was able to address missing cases of cuisine by 80%. - To address limited visibility into lost sales, an integrated analysis of Found Rate, mC/R, Online Rate, and GB Impact has been implemented, which resulted in a 100% improvement in root cause visibility. - Implemented data pipelines & used Python for data mining, executive reporting, clustering, classification-based models, and performed comprehensive hypothesis testing to guide features such as SOF and promotions. - Successfully led cross-functional initiative and collaborated closely with cross-functional teams (like Product, Data Science, Operations, Business, etc) to gather feature requirements and define success metrics. - Managed a team of 3 analysts, providing guidance to overcome blockers and ensuring on-time delivery.

Senior Business Analyst - Growth & Marketing
Bengaluru, Karnataka, India
1. Accountable for end-to-end tracking of all business metrics to identify the pain points as well as to understand different cohort performance. Eg:- SAV to Booking Ratio, Traffic to SAV ratio, impression to views ratio. 2. Established the complete full funnel Dashboard in the supply and demand sides of Marketing which top leaders use for brand awareness, lead conversion, and product engagements. 3. Communicated product vision, roadmap, and releases to the Marketing, Operation and Leadership teams. 4. Carried out a comparative study between the company's product & the market trends and proposed areas of improvement in some product features. 5. Collaborated with the Data Engineering team to optimize query runtime by adding crucial indexes and removing redundant columns, resulting in a ~95% improvement. 6. Collaborated closely with Cross-Functional teams including UI/UX Designers, Marketing, Product, Tech, and Engineering to develop Business Requirement Documents(BRD) and statistical models using machine learning methods to make data-driven decisions. 7. Developed end-to-end tracking for all Real Estate Portals and a few product features using, a customer-centric approach to identify pain points and improve the online journey for our users. This helped identify several areas where users were experiencing friction in the platform experience. Improving the SAV flow conversion by ~10% and reducing CAC by ~5%.

Project Team Lead - Growth Ops
Bangalore
1. Created, managed, and automated dashboards for monthly business metrics/workflow, to facilitate detailed analysis and project prioritization. 2. Defining Key metrics and dimensions to measure the performance with the help of several Data Visualization tools like Google Data Studio, Power BI, etc. 3. Collaborated with Cross-Functional Teams like Analytics, Retention, Marketing & Product which was aimed at improving data sharing, cross-functional tasks, and overall effectiveness in achieving organizational goals. 4. Responsible for Process improvement, smooth coordination, and effective management. 5. Successfully supervised a team in every blocker as well as challenges. 6. Executed the role of gangplank in times of emergencies

Senior Event Manager
Vellore, Tamil Nadu, India
- Worked closely with Digital Marketing Team, Events and Sales Teams. - Slashed the administration costs 20% by negotiating the deals and pricing, while ensuring the continuation and enhancement of services.

Project Intern
Kolkata Area, India
Dealt with the Core Engineering Team and identified areas of Trans. Losses in the company. - Followed the six sigma DMAIC Approach to improve the efficiency and Quality of processes. - Developed Automatic Load Controller with the help of Analog Time Switch.The Device usually saved 15 Units/Day, which gives total savings of Rs- 1,30,000/year depending on geographical location. - Optimized the complete Cost of the company YOY

Renewable Energy Coordinator
Vellore Area, India
I designed interconnected microgrid which operates in MPPT (maximum power point transfer) algorithm cascaded with ARIMA model based on weather forecasting leading to continuous power supply in rural areas — This model generates a weather prediction which essentially can be used as for a generation forecast of the renewable source, PV system — key implementation in this project is ARIMA (Auto-regressive integrated moving average) model using MATLAB Simulink .

Event Coordinator
Vellore, Tamil Nadu, India
Riviera, an annual International Sports and Cultural Festival, is conducted by VIT to facilitate and promote healthy competition, companionship and leadership skills. A much-looked-forward-to annual event by students within and outside VIT, it has, besides being great fun, consistently brought out excellent coordination skills and overall management strategies of VITians.

Automation Analyst
Vellore Area, India
I designed a Microcontroller based home automation Bus which retrieves the sensor data established to every appliance which is feeding online through cloud connect/online computation. After that, I sent the data to administrative software(BLYNK) which receive data/plot data/track the data also — Based on I2C(I-squared-C) protocol.
Education

Electrical and Electronics Engineering
Relevant Coursework:- 1. Computer Programming and Problem Solving. 2. Multivariate Calculus and Differential Equations 3. Differential and Difference Equations. 4. Complex Variable and Partial Differential Equations. 5. Probability Theory and Random Processes. 6. Applied Numerical Methods.
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