Sai Krishna Subramaniam

Manage Global HRG tower with a team size of 10 across the APAC, EMEA & USA. Gist of activities handled  Managing Business Process improvements, projects. Targeting efficiency and reducing manual redundancy.  Hiring / Recruitment - Partners with client groups / Hiring Managers on hiring w.r.t offer documentation - Hiring auction process - New hire on-boarding  Compensation - Equity Analysis (New Hires/Existing Employees) - Retention/Turnaround (Promotion, Equity, Stock) - Promotions (Review Board, Off-cycle) - Transfers/Relocations (Employee or Company initiated) - Job Re-classifications - Awards (Spot Bonus, EE Recognition, Degree Completion, Retention)  Benefits - Employee Referral - Service Awards - Loan Applications and Brokerage Reimbursements  Performance Management - Annual / Quarterly Performance review - Initial Performance review  Education Assistance Program  Focal Program (Salary and Stock)  Internal Transfer  Relocation (Both International and Domestic)  RIF (Reduction in Force) / Layoff  Employee Resignation and Exit  Employment Verification  Works with client groups to manage and recommend changes to employee and organization data in PeopleSoft

Project Handled: Customer Hierarchy (CRM) Client: Hewlett Packard – EMEA Region Team Size: 34  Meet customer’s expectations with regards to agreed SOW / SLA and VOC.  Meet OPEX defined target.  Deliver Efficiency gains and meet Aspire vs. actual w.r.t cost and HC.  Maintain the defined HC ratio and manage attrition within the team.  People management. Meet and exceed defined target w.r.t People quadrant. Accomplishments:  Successfully developed a robust PMS (Performance Management System) to gauge the performance of the individuals in turn creating a healthy competition within the team.  Received appreciation from the Customers and Management for Green KPI & for low attrition rate in FY’08, FY’09 & FY’10.  Achieved score 98.43 % in FY’09 VOW Survey which reflects the employee satisfaction & VOC Scores in FY’09 were in the range of 4.5 against 5. (VOC Score Base Target – 3.5).  Won Customer confidence which in turn helped in scope Increase in from 6 to 34 HC in FY’09 and additional approved growth of 23 HC in FY’10.

Project Handled: Bid Desk Client: Hewlett Packard – AP Region Team Size: 27  Manage production floor.  Compliant w.r.t OPEX target.  Handling shifts & other general business process management.  Escalation Management.  Ensuring Process is ISO compliant.  Guiding & mentoring the team members during the query by providing solution to the problem and also educating as to how to get the solution.  Serving as a single point of contact for the customers for queries & the feedback about the work & supporting the process as a super user and working towards process improvement.  Highlighting the dedicated team members to the superiors while recognition & analyzing individual team members expertise and giving additional responsibility according to their strengths. Accomplishments:  Successful in managing 2 in-country transitions.  Honoured with the Best Team Lead / Production Lead Award

Project Handled: Order Fulfillment (Volume business) Client: Hewlett Packard – APJ Region Team Size: 23  Manage production floor.  Compliant w.r.t OPEX target.  Handling shifts & other general business process management.  Escalation Management.  Ensuring Process is ISO compliant. Accomplishments:  Honoured with the Best Performer Award for the month of May’06.

Project Handled: PMO (Program Management Office) Client: Hewlett Packard Team Size: 2 Accomplishments:  Played a major role in BS7799 certification in GeBC, Chennai as a core team member.  Participated in center wide Special Project to ensure proper co-ordination between parties & timely completion.  Served as core team member in BCP and ensured that a process is put in place to have it implemented across the process in GeBC Chennai.  Functioned as a single point of contact for IM reporting leads in GeBC for Customer and Management Reporting.  Proved pivotal in coordinating with all the processes and collate data on a timely manner for Management Reporting at a Center Level for Monthly Newsletters and Website updates from all GeBC Processes on time.  Implemented systematic approach with all process reporting teams to ensure on time delivery of various tracking mechanisms for all reporting needs.  Successfully undertook regular training sessions for IM reporting leads for implementing any new reporting / tracking formats.  Worked in close coordination with GeBC Quality team to keep track of GB projects running across center report accordingly to senior management on a monthly basis.  Recognized for the following: - Successful certification of GeBC, Chennai for BS7799 audit as core team member. - Effective coordination with the process focal point during the crisis situation by ensuring smooth running of business across GeBC and updating the management accordingly.

Project Handled: Migrations Client: Hewlett Packard – US Region Team Size: 25  Handling the process & operational activities with a team size of 25 members.  Addressing the monthly metrics reporting to customer & work-on to the feedback’s given.  Ensuring the following: - Documentations are in place in order to avoid any non-confirmation during ISO Surveillance Audit. - CAPA is done and repeated errors are avoided. All these errors are being highlighted to the team and ensure that the error doesn’t occur again. - The team members are trained on the recent process updates.  Conducting time study in co-ordination with IE team and arrive at a base line for proper evaluation.  Giving inputs to the key members who were into development of tracking mechanism to capture the activity performed by the team members.