Sahithi Saripalle

- Designed and implemented Canvas and model-driven PowerApps to streamline field service management and improve mobile workforce efficiency. - Built custom connectors to integrate PowerApps with third-party REST APIs, enabling seamless data exchange across enterprise applications. - Automated complex workflows with Power Automate (Flow) to replace legacy manual processes such as approvals, notifications, and escalations. - Customized Dynamics 365 CE entities, forms, views, and dashboards to enhance usability, data visibility, and CRM functionality. - Implemented role-based security models, field-level security, and business rules in Power Platform to ensure compliance and protect sensitive data. - Developed C# plugins and custom workflow activities to extend Dynamics 365 functionality with advanced business logic and validations. - Created interactive dashboards and charts in Dynamics 365 and Power BI to deliver actionable insights for sales, service, and customer operations. - Migrated legacy InfoPath forms and manual workflows into Power Platform solutions for improved scalability and accessibility across devices. - Built offline-capable Canvas Apps with geolocation and barcode scanning features to support field staff operations in remote environments. - Designed Dataverse entities, relationships, calculated fields, and rollup fields to ensure consistent business data modelling and reporting. - Integrated Power Platform with Azure Functions, Azure Service Bus, and Logic Apps to enable real-time event-driven communication with external systems. - Developed business process flows (BPFs) to standardize lead qualification, opportunity management, and service request handling. - Managed solution packaging, version control, and automated deployments using Azure DevOps CI/CD pipelines. - Collaborated with business stakeholders to conduct requirement workshops, solution design sessions, and UAT cycles to align technical solutions with business needs.

- Implemented Power BI dashboards integrated with Dynamics 365 CRM, enabling business users to analyse KPIs and performance metrics in real time. - Built reusable PowerApps components such as custom input controls, navigation menus, and role-based forms, improving reusability and maintainability. - Automated SLA tracking and escalation processes by creating notification systems using Power Automate (emails, Teams messages, reminders). - Customized Dynamics 365 CRM entities, forms, and views to align with business processes in sales, service, and operations. - Developed business process flows (BPFs) within Dynamics 365 to guide users through structured processes and ensure compliance. - Created role-based security models and user access configurations to ensure data security and proper governance in CRM. - Designed and implemented custom connectors in Power Platform for integration with third-party REST APIs and internal services. - Developed approval workflows in Power Automate for purchase requisitions, leave management, and expense processing. - Collaborated with cross-functional teams to gather requirements, translate them into technical solutions, and deliver iterative updates in Agile sprints. - Conducted unit testing, UAT support, and production deployment activities, ensuring high-quality delivery of Power Platform solutions. - Provided end-user training and documentation to improve adoption and reduce support tickets for PowerApps and Dynamics 365 solutions. - Optimized overall solution performance by leveraging delegation techniques, caching strategies, and data model tuning within PowerApps and Dataverse.