Sahil bhandari

Sales Assistant

Country

India

City

Delhi

Industry

Leisure, Travel & Tourism

Skill

Bookkeeping, CRM Databases, Putting the Customer First, Sales Promotion, Tour Packages, Moderating, Customer Satisfaction, Vendor Coordination, Client Follow-Up, Event Planning, Post-Sales Support, Vendor Negotiation, Planning & Scheduling, Communication, Microsoft Office, Manage client expectations, Quote Preparation, Retail Sales, Payments, Exceeding Customer Expectations

Experience

Sales Assistant

Depayse Tour and Travel

2020-11 - Present · 5 yrs 11 mos

Delhi, India

Head of Sales

DepAyse Tour and Travel

2020-5 - 2022-1 · 1 yr 9 mos

Successfully handled 1000+ customer enquiries across Himachal, Uttarakhand, Rajasthan, Goa, and Kashmir routes. Customized travel itineraries based on client's budget, interest, season, and travel pattern. Managed complete booking cycle — enquiries, quotation preparation, negotiation, booking confirmation, payment collection, hotel/cab allocation, and itinerary dispatch. Coordinated with hotels, cab drivers, and local travel partners to ensure smooth on-ground execution. Maintained daily sales sheets, follow-up trackers, and package costing breakdowns. Improved monthly client conversions by maintaining consistent follow-ups through WhatsApp Business and calls. Resolved customer issues related to hotel allocation, cab delays, advance payments, and itinerary changes. Created promotional offers during peak seasons and helped boost seasonal sales. Assisted in designing marketing content such as package PDFs, itinerary posters, and WhatsApp creatives.