Sahil Khan
Process Lead @ Cashfree Payments
About
I am a results-driven Risk & Compliance Specialist with a proven track record of driving operational excellence in the fintech and payment gateway space. With expertise in chargeback management, fraud detection, and data analytics, I have successfully recovered $7.9M+ in collusion cases and optimized processes to minimize financial losses. My passion lies in leveraging data-driven insights to solve complex problems, enhance compliance frameworks, and deliver impactful solutions in a rapidly evolving industry. What I Do End-to-End Chargeback Management: I oversee chargeback processes, from dispute resolution to trend analysis, ensuring efficient workflows and reduced resolution times. By creating SOPs and conducting training sessions, I’ve empowered teams to handle chargebacks effectively while maintaining regulatory compliance. Fraud Detection & Risk Mitigation: Using advanced data analytics and SQL, I identify fraudulent patterns, design recovery strategies, and implement proactive risk measures. My work has significantly reduced financial exposure and strengthened fraud detection frameworks. Process Optimization & Automation: I’ve led initiatives to automate chargeback workflows, streamline reconciliation processes, and develop dashboards for real-time monitoring. These efforts have improved operational efficiency and reduced manual dependencies. Regulatory Compliance: I stay ahead of evolving compliance regulations, ensuring that all processes align with industry standards. My ability to interpret and implement regulatory changes has strengthened internal controls and minimized risks. Key Achievements Recovered $7.9M+ in collusion cases by representing cases to banks and implementing structured recovery plans. Designed and implemented automated dashboards for chargeback tracking, reconciliation, and UPI transaction monitoring, improving visibility and decision-making. Developed SOPs and training programs to enhance team understanding of chargeback policies and compliance requirements. Conducted in-depth analysis of CTS/DTS lost data, identifying merchant-specific pain points and contributing to proactive resolution strategies. My Approach I thrive in dynamic environments where I can combine analytical thinking, problem-solving, and collaboration to drive results. Whether it’s mentoring team members, collaborating with cross-functional teams, or leading process improvement initiatives, I am committed to delivering excellence and fostering a culture of continuous learning. Find the link : https://sahiluzair.github.io/MyProfile/
India
Bengaluru
Financial Services
Counter-Terrorist Financing, CTF, Core Competences, Performance Monitoring, Workflow Automation, Proactive Monitoring, Processors, Accounting, Recovery Planning, Bank Fraud Prevention, Food and Beverage Marketing, Regulatory Requirements, Certified Fraud Examiner, Federal & State Regulations, Fraud Investigations, Productivity Software, Free Cash Flow, Business Administration, Streamlining Process, Prompt Engineering
Experience

Senior Associate
Bengaluru, Karnataka, India
Data-Driven Risk & Compliance Leader | Fraud Detection | AML | Chargebacks | SQL | Metabase | Fintech | Process Optimization | Recovery Specialist | Analytics Expert Results-focused professional with deep fintech risk/compliance expertise. I leverage data analytics (SQL, Metabase) to drive fraud detection, AML adherence, optimize chargebacks, & maximize recovery. Proven ability to minimize losses, enhance efficiency, & ensure regulatory compliance. Key Skills & Achievements: Fraud: Identified fraud/collusion (₹10M+), predictive models, real-time risk dashboards. Proactive monitoring (SQL, Appscript), individual/proprietorship flagging, anomaly detection. AML: Ensured AML rule compliance (buyer concentration, high-value trans.), audits, regulatory changes. DTS customer flag logic, rule ID 1 & 2 adherence, transaction pattern analysis. Chargebacks: Managed end-to-end, ₹79L+ recovery, SOPs (ticket handling. Productivity tracker, reversal automation, dispute resolution. Data: SQL, Metabase dashboards (transaction monitoring, reconciliation, fraud: CTS lost, UPI), data tables for risk/compliance, merchant recovery insights, data-driven strategy development. Process: Automated chargeback inflows (manual work reduction), optimized workflows (reconciliation, dispute resolution), manual dependency reduction, process enhancement. Results: Improved transaction visibility, reduced financial losses, enhanced operational efficiency (data-driven), demand draft notice implementation, enhanced fraud detection accuracy. Leadership: Mentored teams, collaborated across risk, compliance, product, legal, led cross-functional data utilization, OKR driven data sharing, stakeholder engagement.

Senior Associate Risk and Compliance
Results-focused professional with deep fintech risk/compliance expertise. I leverage data analytics (SQL, Metabase) to drive fraud detection, AML adherence, optimize chargebacks, & maximize recovery. Proven ability to minimize losses, enhance efficiency, & ensure regulatory compliance.

Risk Analyst
Bengaluru, Karnataka, India
Acted as the lead in resolving complex fraud cases, conducting detailed fraud analysis and collaborating with banks to resolve chargeback disputes. Optimized the use of SQL for building data queries, improving transaction risk assessment and providing faster dispute resolution. Enhanced the chargeback management system, streamlining processes and reducing merchant wait times by 75%. Created detailed reports and presented insights to senior management, aiding in the optimization of risk mitigation strategies. Supported continuous improvement initiatives by creating tools and templates in VBA Excel to automate data collection and analysis. Worked closely with the Product and Engineering teams to identify areas for improvement in fraud detection and prevention.

Analyst
Bengaluru, Karnataka, India
Led efforts to mitigate financial risk by conducting in-depth chargeback analysis and collaborating with multiple teams to resolve disputes efficiently. Leveraged SQL to analyze large datasets, identifying trends in transaction risks and providing actionable insights to improve the company’s fraud detection systems. Designed and presented data-driven reports using Microsoft Excel and Tableau, supporting senior management in making informed decisions on risk management strategies. Played a key role in enhancing cross-functional collaboration by promoting teamwork and ensuring seamless communication between departments. Provided continuous support to finance and compliance teams to streamline business analysis and improve the accuracy of fraud detection and prevention measures.

Junior Analyst
Bengaluru, Karnataka, India
Conducted thorough fraud analysis on high-risk transactions, contributing to the prevention of financial fraud and reducing risk exposure for merchants and the company. Assisted in the development and maintenance of the company’s risk management framework, ensuring compliance with regulatory requirements and internal policies. Managed chargeback processes, reducing resolution times and improving communication with stakeholders, including banks and merchants. Utilized SQL to run queries and analyze data, providing insights on transaction patterns and potential risks. Actively collaborated with internal teams to implement risk mitigation strategies, which helped in reducing overall chargeback losses. Worked with the finance team to reconcile complex financial data, improving accuracy in transaction reporting.
Sahil Khan's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles

Find Emails
Access verified email addresses for your target contacts.
657M+ emails

Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers

More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.


