Saher Hegazy

Managed planning for a high-sensitivity consumer portfolio across 9 distribution centers and about 1,000 pharmacies, connecting demand, supply, lifecycle decisions, supplier readiness, and store-level availability. This role sat close to the point where planning quality becomes visible: service, trust, and execution under uncertainty. - Turned a 40,000+ beneficiary database into bottom-up forecasts, allocation logic, and exception-based fulfillment for a national infant-formula access program; managed a 1,400% sales surge without service failure. - Improved supplier fill rate 10-15%, on-time delivery 20%, and warehouse availability 12% by helping structure inbound recovery with Operations, Procurement, and suppliers. - Planned an 8-month DC transition covering 70% of portfolio volume, limiting on-shelf availability decline to <3%. - Co-developed outbound SOPs and KPI dashboards with Operations; OTIF improved 11%. - Co-developed a simulation-based space-to-assortment model across 600+ stores; a 300-store pilot reduced dedicated shelf space 30% without sales loss.

Led demand and supply planning across about 1,000 stores and multiple DCs, with work spanning replenishment logic, seasonal planning, product launches, supplier coordination, and store-level availability. The role strengthened my ability to translate demand signals, operational constraints, and service expectations into practical planning decisions. - Built a 53-store multi-echelon buffer network for prescription infant-formula SKUs using clustering logic, clinic-proximity overlays, exception workflows, and supplier synchronization. - Stabilized availability for 40,000+ pediatric beneficiaries and grew average monthly sales 300% without broad inventory inflation. - Planned seasonal inventory builds and NPI seeding using lifecycle stage, cannibalization risk, and sales curves; delivered 44% seasonal sales uplift and reduced NPI launch delays 80%. - Calibrated replenishment parameters around volatility, lead time, store capacity, SKU velocity, and safety stock.

Led planning for imported and critical SKUs across a 9-DC network during a period of demand volatility, supplier disruption, and operational pressure. The work required practical scenario thinking: what to prioritize, where to position stock, and how to keep stakeholders aligned when conditions changed quickly. - Replaced ad-hoc inter-DC transfers with forecast-driven DRP using seasonality curves, DC demand profiles, and lead-time offsets. - Reduced inter-DC line-haul cost 18%, improved peak-season SKU availability 10%, and balanced inventory within +/-5% days of coverage across the DC network. - Acted as central planning lead for the COVID-19 supply-chain response, coordinating stock coverage, supplier prioritization, dashboards, and stakeholder updates. - Maintained 95%+ availability for 600+ critical SKUs across about 1,000 stores.

Supported the foundations of a more structured planning and logistics network: demand and supply planning setup, warehouse migration, SAP rollout, network redesign, and omni-channel enablement. This was the role where I moved from local operations into system-level supply-chain transformation. - Supported migration to a 130,000 m2 primary distribution center and redesign of a 13-DC national network while maintaining pharmacy supply continuity. - Acted as SAP WM/EWM key user during rollout, supporting solution validation, testing, troubleshooting, master data, and colleague training. - Supported SKU allocation modeling using ABC-XYZ logic and Excel-based tools; transition outcomes included 99% inventory accuracy, 99.95% pick precision, 120K+ daily order lines, and <3% availability disruption. - Helped launch a ship-from-store pilot by connecting high-density pharmacies to web ATP and adapting replenishment parameters.

Built a front-line healthcare operations foundation before moving into supply chain. This role shaped how I think about availability, accuracy, service, and trust: the operational details that look small until they affect a patient or customer. - Managed dispensing, patient counseling, pharmacy inventory, ordering, ERP usage, financial operations, ISO 9001 compliance, and daily service quality. - Used ERP and store-level controls to support availability, ordering, and reporting. - Contributed to cosmetics cross-selling and POS integration work. - Delivered 34% sales growth in 2016, 28% growth in 2017, and performance rating above 90%.

Held early clinical and community pharmacy roles across Egypt and Saudi Arabia, building the patient-facing judgment, operational discipline, and communication habits that later shaped my planning work. - Completed obligatory military service as a combat medic in the Medical Services branch. - Founded and managed a community pharmacy. - Co-founded a hospital-based Drug Information Center supporting physicians with therapeutic guidance, evidence-informed protocols, and clinical decision tools.

Ranked the #1 Master in Logistics and Supply Chain worldwide.MIT SCALE centers teach a program of study modeled on MIT CTL's Supply Chain Management curriculum. The MIT SCALE network's supply chain management master's programs emphasize analytical problem solving, leadership and communication skills.

The GCLOG is taught by instructors from the MIT Center for Transportation & Logistics (CTL) – considered the world's foremost thinkers in the field of supply chain management and related fields. The GCLOG carries with it the prestige of MIT, one of the world's most respected universities, with a proven record in supply chain management and logistics.