Sagar Oza

As the Founder and Chief Executive Officer at InfiJobs, I drive the company's growth by leading revenue-focused initiatives, building client relationships, and optimizing the sales pipeline. I oversee end-to-end sales strategy - from lead generation and outreach to conversion and onboarding - while aligning efforts with business goals. In parallel, I contribute to strategic decisions across operations, ensuring sustainable growth, client satisfaction, and impactful placements for international students in the U.S. IT job market.

As a Team Leader – Admission Advisor at Elevate Me, I led a high-performing sales and admissions team focused on career advancement programs in the IT domain. • Directed daily operations, including CRM management, assessment tracking, and team standups to align goals and drive productivity across the admissions funnel. • Managed and maintained enrollment databases, assessment reports, and candidate documentation, ensuring data accuracy and process compliance. • Handled final enrollment closures with a consistent ~90% success rate, providing personalized support, payment guidance, and detailed program consultations. • Spearheaded innovations in communication, introducing WhatsApp and Email automation strategies that improved lead engagement and conversion timelines. • Partnered with leadership to implement new automation tools, refine micro-processes, and enhance the overall efficiency of the admission and enrollment funnel. • Played a pivotal role in advisor development through continuous coaching, performance feedback, and scripting improvements focused on empathy-driven consultative selling.

Recruitment and Team Building: Initiated and led the hiring process, successfully recruiting 30 team members for various departments including Sales, Business Development, Marketing, and Account Management. Strategic Planning and Implementation: Developed and implemented strategies to balance and grow the business, ensuring sustainable operations and expansion. Office Expansion: Facilitated the company's growth by orchestrating the transition from small offices to larger, more efficient workspaces in Ahmedabad and Visnagar. University Placement Management: Managed university placements in Jaipur, hiring 24 fresh graduates with IT backgrounds for the Marketing department. Department Oversight: Maintained oversight of all departments, including BDE, Sales, Technical, Resume Building, Digital Marketing, Bench Sales Recruiting, Background Check, Accounts, and HR. Process Optimization: Improved operational processes across all departments to enhance productivity and efficiency. Leadership and Management: Provided leadership and direction to department heads, ensuring alignment with company goals and objectives. Performance Monitoring: Established performance metrics and regularly monitored the progress of all departments to ensure targets were met. Interdepartmental Coordination: Facilitated effective communication and collaboration among departments to achieve collective business goals. Business Development: Collaborated with company owner and key stakeholders to identify and pursue new business Strategies and market expansion. Employee Development: Implemented training and development programs to enhance the skills and performance of employees across all departments. Financial Management: Oversaw budgeting, financial planning, and resource allocation to ensure the financial health and growth of the company

Team Management: Led a team of sales associates, providing guidance, mentorship, and performance feedback. Strategic Planning: Developed and implemented sales strategies to improve candidate outreach and placement efficiency. Candidate Engagement: Direct engagement with candidates, focusing on students in the USA and seeking IT careers. Training: Conducted training sessions for new team members on effective sales techniques and the placement process. Performance Monitoring: Tracked team performance metrics and set goals to drive higher success rates in achievements. Communication: Maintained clear and consistent communication with management regarding team progress and challenges faced.

Candidate Identification: Researched and identified suitable candidates for IT job placements. Outreach: Engaged candidates primarily through LinkedIn and other online portals. Targeted Focus: Specialized in candidates studying in the USA looking for IT careers. Process Explanation: Communicated the job placement process and its benefits. Support: Provided continuous guidance and support to candidates throughout placement.

Worked in Tech Mahindra for the same process in the third party payroll, for exceptional skills and performance they hired directly in Jio.

Refer unresolved customer complaints or special requests to designated departments for further investigation. Communicated effectively with team members to ensure timely response times for customers. Developed strong relationships with customers by providing knowledgeable advice on products and services. Ensured that all customer queries were handled quickly and professionally. Resolved customer complaints on time while maintaining a professional attitude.

Provide clients with information on Fixed Ownership Plans, Factual Ownership, and Point-Based Plans. Formulate strategies to analyse problems and overcome Timeshare Management Problems. Provide clients with information on Financing Options and assist them in obtaining them Utilized CRM software to track leads and manage accounts throughout the sales cycle. Initiated contact with prospects via email or cold calls to generate leads & Negotiated with clients on behalf of the company.