Safuvan Farook

- Overseeing international clients from multiple countries including United States, UK, Germany, France and other countries. - Conduct in-depth market research to identify potential new export markets and opportunities for Lattafa Perfumes. - Develop and implement comprehensive export sales strategies and plans to achieve revenue and market share growth. - Manage the entire sales cycle from lead generation to order fulfillment and after-sales support. - Provide excellent customer service and address client inquiries and concerns promptly. - Work with the marketing team to develop effective promotional materials and campaigns tailored for international markets. - Represent Lattafa Perfumes at international trade shows, exhibitions, and industry events to promote products and expand network.

- Created an entire credit control system with a customer base of more than 250 customers - Regularly maintain bank accounts (4 accounts) and cash account with 500+ entries per month - Active follow up and tracking payments from large customer base (250+ Customers) - Created comprehensive reports and dashboards that helped in achieving 30% revenue growth in company. - Evaluation of debtors regularly to classify them according to their performance based on sales and receipt frequency. - Regularly perform financial analysis and risk assessments to keep the credit sales below 15% of total sales. - Applied debt collection techniques and strategies to ensure timely payments which recovered 85% of company debts. - Built and maintain positive relationships with customers while enforcing credit policies.

Was working as iTunes Store Customer Support Email Advisor