Nur Safirah Rozlan
Human Resources Executive @ Fresenius Medical Care
Malaysia
Selangor
Consumer Goods
Employee Training, HRIS Database Management, Employee Engagement, Office Administration, Recruiting, Payroll Administration, Workday, Microsoft Office, Human Resources (HR), Human Resources Information Systems (HRIS), Human Resource Development
Experience

Human Resources Executive
Bandar Enstek, Negri Sembilan, Malaysia
• Manage end-to-end recruitment for production operators and executives, including job postings, screening, interviews, background checks, and offers. • Coordinate onboarding and offboarding processes, conducting site orientations and managing exit formalities to ensure smooth transitions. • Maintain comprehensive employee records including hiring, confirmation, medical screenings, insurance, licenses, and work permits. • Administer HR systems (Workday, iWOWHRMS) for accurate employee data, attendance, leave, and shift schedule management supporting plant operations. • Support monthly payroll processing, staff claims, and timely statutory submissions (EPF, SOCSO, EIS) while ensuring data accuracy and compliance. • Served as the primary point of contact for the department during audit preparation and on audit day, effectively coordinating responses to auditor inquiries. • Facilitate training applications, manage payments, and assist HRDC grant applications to enhance workforce development. • Assist in Domestic Inquiries (DI) proceeding and related documentation such as show cause letters, warning letters, and termination notices in line with company procedures. • Coordinate employee engagement initiatives, fostering communication and collaboration across shop floor, office, and plant management. • Oversee general administrative tasks including renewal of business license, stationery and pantry replenishment, meeting room upkeep, and vendor coordination for department purchases. • Act as point of contact for employee queries, providing clear guidance on HR policies and plant procedures.

Customer Service Executive
Petaling Jaya, Selangor, Malaysia
• Processed orders for 300+ patients, managing delivery orders, goods receipt, invoices, issuing credit and debit note in SAP. • Liaised with warehouse and supply chain teams to resolve delivery issues and maintain accurate inventory records. • Coordinated delivery of medical equipment and managed customer documentation and billing. • Provided daily delivery order summaries to the warehouse team to support efficient route planning • Monitored expiry date of patient’s Guarantee Letters (GL) issued by funding agencies and proactively advised business and clinical executives on renewal. • Worked with Engineering team to address patient machine-related issues and maintained accurate records of machine rentals by referencing Manual Delivery Orders (MDO) and Goods Return Notes (GRN).

Human Resources Executive
Petaling Jaya, Selangor, Malaysia
• Managed protégé recruitment process, coordinating online interviews and onboarding 15+ new hires. • Organized onboarding programs including training logistics, speaker schedules, and new hire kits. • Participated in university career fairs to enhance employer branding and build talent pipelines. • Coordinated internal and external trainings for nurses and executives, processed HRDC grant applications, and managed training evaluations. • Supported employee engagement activities and collaborated on internal communication memos. • Handled front desk duties, attended visitors, and coordinated office administration tasks as needed.
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