Saffron Cracknell

• Optimise the performance of the assigned product groups, prioritising quality and point of difference at all times and ensuring the company profile and demographic of aspirational product range is pushed at all times. • Development and launch Blue Diamond exclusive and own brand products sourced both domestically and overseas. • Identify and manage product exit strategies. • Management of supplier relationships to ensure high service levels continue and to optimise terms and conditions. • Communicate actions with centre-based Retail Managers. • Work and liaise with the area managers to build launch packs/communications for new product, seasonal intakes and sale • Analyse using bespoke Blue Diamond reports to identify product uplifts, stock availability issues and forecasting • Build ranges appropriate for space and turnover. • Work with the Marketing and Design team on new product initiatives. • The planning and delivery of creative and inspirational product ranges; negotiation of best possible prices and terms; optimisation of sales and profitability through store layout, departmental design and high impact displays in the 50 centres • Category Manager of Seasonal and Christmas

• The planning and delivery of creative and inspirational product ranges; negotiation of best possible prices and terms; optimisation of sales and profitability through store layout, departmental design and high impact displays in the 3 Van Hage Stores on relevant categories • Develop and present budgeted range plans to senior management and retail colleagues for each product category, by season and/or event, in a professional and timely manner • To make buying decisions compatible with target customer and reflective of visions and brand image, whilst meeting quality and industry standards. • Training and supporting the development of a small team of Administrators as required. • Carefully target retail prices to maximise margin, sales and stock turn whilst minimising markdowns • To target and improve on sales and margin trends in line with industry and best practice • To analyse monthly sales and margin performance, reacting to information by taking appropriate action. • To work with the retail and administration team to ensure accurate EPOS processes and procedures are followed providing • Category Manager of Candling, Perfumery, Cookshop & Jointly Seasonal Christmas 2018 Role started as an Admin Assistant, 2019 Promoted to Assistant Buyer, 2020 Promoted to Junior Buyer before current role in May 2021

All job functions and requirements as detailed in the Buyers administration and Assistant buyer role • To take sole responsibility of small category with guidance of Senior Buyer and Category Manager • To target and improve on sales and margin trends in line with industry and best practice on own Categories • To analyse monthly sales and margin performance, reacting to information by taking appropriate action on own Categories • To work with the retail and administration team to ensure accurate EPOS processes and procedures are followed providing • Solely responsible for buying and managing Candling • Junior Buyer to Perfumery, Cookshop, Lifestyle & Clothing

• All job functions and requirements as detailed in the Buyers administration role • Work closely with fellow Buyers Assistants, Buyers administrators and Senior administrator to ensure all larger epos loading tasks are actioned in accordance with business needs and deadlines • Supplier liaison on a specific product/s or category/s • Produce, monitor and chase product delivery schedule as appropriate • Prepare marketing information as appropriate • Use sale and stock information to assist in markdown proposals, stock management and or additional re-ordering as required • Deputise for the Category Manager in his or her absence • Assistant Buyer to Candling, Perfumery, Cookshop, Lifestyle & Clothing

• To assist the Category Manager Team in forming and developing new systems and processes for data entry integrity • Compile product information from suppliers • Produce analysis and information on sales and stock as appropriate. • Input purchasing data onto the company data system and taking necessary action to update and amend as required • Upload product data into the company data system to ensure all purchasing information is accurate, in conjunction with ensuring products are received and scanning at the accurate prices to reduce the impact on the shopfloor. • Create and manage any Category or product system offers • Contact suppliers should any epos/data information be missing or incomplete on behalf of a Category Manager. • Deal proactively with supplier invoice queries. • Deal with any internal product queries. • Work and communicate cross functionally with colleagues in retail, marketing, warehousing and finance to achieve business objectives. • Work with IT to improve current working systems to provide information in the best format for the benefit of the company. • Ensure that records on company data base are regularly monitored for accurate information, and maintained accordingly. • Compile and maintain supplier Terms & Conditions as appropriate • Take appropriate action with any stock queries and adjustments as appropriate • Admin to Candling, Perfumery, Cookshop, Lifestyle & Clothing

• Ensure high levels of customer satisfaction through excellent sales service • Maintain outstanding store condition and visual merchandising standards • Maintain a fully stocked store • Ascertain customers’ needs and wants • Recommend and display items that match customer needs • Welcome and greet customers • Manage point-of-sale processes • Actively involve in the receiving of new shipments • Keep up to date with product information • Accurately describe product features and benefits • Follow all companies policies and procedures