Saeed Alqahtani, CXAC

Saeed Alqahtani, CXAC

Specialist, Marketing & Customer Experience @ SITE سايت

About

I specialize in marketing products while designing the experiences that define brands.I work at the intersection of Marketing, Brand, and Customer Experience, where perception is shaped through clarity, consistency, and meaningful digital touchpoints.To me, a brand is not just a logo or a color palette it’s the complete experience people feel. That’s why I focus on aligning brand promise with real customer journeys, turning insights into strategy and digital platforms into intuitive, trust-building experiences.I believe effective marketing goes beyond campaigns—it influences how people think, feel, and decide. When product, brand, and experience are aligned, the result is clarity, trust, and memorability.🔹 Focus areas:• Marketing Strategy • Brand Strategy • Customer Experience (CX) • Digital & Website Experience • Voice of Customer • Experience-Led Growth

Country

Saudi Arabia

City

Riyadh

Industry

Marketing & Advertising

Skill

Media Relations, Crisis Communication, Public Speaking and Presentation, Brand Strategy Development, Content Creation and Editing, Social Media Management, Market Research and Analysis, Content Writing and Publishing, Event Planning and Coordination, Media Campaign Management, Customer Relationship Management (CRM), Sales and Membership Management, Issue Tracking and Resolution Systems, Customer Issue Resolution, Communication Platform Management, Ticketing and Support Systems, Multichannel Customer Support, Product and Service Knowledge Management, Performance Tracking and Reporting, Leadership and Team Collaboration

Experience

SITE سايت

Specialist, Marketing & Customer Experience

SITE سايت

LinkedIn
2026-1 - Present · 9 mos

الرياض, السعودية

SITE سايت

Analyst, Marketing & Customer Experience

SITE سايت

LinkedIn
2023-11 - 2025-12 · 2 yrs 2 mos

الرياض, السعودية

HALA

Customer Care Specialist

HALA

LinkedIn
2022-7 - 2023-10 · 1 yr 4 mos

Riyadh, Saudi Arabia

- Ensuring appropriate actions are taken to resolve customer issues and concerns. - Engaging with customers through various communication channels to provide support and information about specific products or services. - Promoting the vision, mission, and values of Hala Company and modeling the required behaviors. - Sharing experiences with the team and encouraging their development.

stc pay

Customer Service Representative

stc pay

LinkedIn
2022-4 - 2022-7 · 4 mos

Riyadh Region

- Communicating with customers and handling all their issues.

Body Masters

Customer Service and Sales

Body Masters

2020-1 - 2021-4 · 1 yr 4 mos

Saudi Arabia

- Communicating with customers. - Handling all customer issues. - Selling memberships for all Body Masters branches.

Ministry of Municipalities and Housing

Public Relations Specialist

Ministry of Municipalities and Housing

LinkedIn
2020-1 - 2020-4 · 4 mos

Riyadh

Education

King Saud University

King Saud University

LinkedIn

Public Relations and Mass Communication

2016 - 2020 · 4 yrs
King Faisal University

King Faisal University

LinkedIn

Marketing

2023-2 - 2025-1 · 2 yrs

Saeed Alqahtani, CXAC 's Contact Information

Email

******@***.com

Phone

(**) *** ****

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