Saeed Alqahtani, CXAC
Specialist, Marketing & Customer Experience @ SITE سايت
About
I specialize in marketing products while designing the experiences that define brands.I work at the intersection of Marketing, Brand, and Customer Experience, where perception is shaped through clarity, consistency, and meaningful digital touchpoints.To me, a brand is not just a logo or a color palette it’s the complete experience people feel. That’s why I focus on aligning brand promise with real customer journeys, turning insights into strategy and digital platforms into intuitive, trust-building experiences.I believe effective marketing goes beyond campaigns—it influences how people think, feel, and decide. When product, brand, and experience are aligned, the result is clarity, trust, and memorability.🔹 Focus areas:• Marketing Strategy • Brand Strategy • Customer Experience (CX) • Digital & Website Experience • Voice of Customer • Experience-Led Growth
Saudi Arabia
Riyadh
Marketing & Advertising
Media Relations, Crisis Communication, Public Speaking and Presentation, Brand Strategy Development, Content Creation and Editing, Social Media Management, Market Research and Analysis, Content Writing and Publishing, Event Planning and Coordination, Media Campaign Management, Customer Relationship Management (CRM), Sales and Membership Management, Issue Tracking and Resolution Systems, Customer Issue Resolution, Communication Platform Management, Ticketing and Support Systems, Multichannel Customer Support, Product and Service Knowledge Management, Performance Tracking and Reporting, Leadership and Team Collaboration
Experience

Customer Care Specialist
Riyadh, Saudi Arabia
- Ensuring appropriate actions are taken to resolve customer issues and concerns. - Engaging with customers through various communication channels to provide support and information about specific products or services. - Promoting the vision, mission, and values of Hala Company and modeling the required behaviors. - Sharing experiences with the team and encouraging their development.

Customer Service and Sales
Body Masters
Saudi Arabia
- Communicating with customers. - Handling all customer issues. - Selling memberships for all Body Masters branches.
Saeed Alqahtani, CXAC 's Contact Information
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