Saeed Al-Shamrani

I work within the E-Commerce team, managing and operating online store platforms using ERP systems and e-commerce platforms such as Magento and Salla, with a strong focus on E-Commerce Operations, data accuracy, and content consistency across digital channels. My responsibilities include Product Management and Product Catalog Management, covering product uploads and updates, SKU Management, and structured organization of product data to ensure accurate and consistent online store presentation. I support ERP Integration and perform Data Synchronization of approved product names and content from the main system to e-commerce platforms, contributing to improved Data Accuracy and reduced operational errors. I also review product descriptions to ensure Brand Compliance, maintain content quality, enhance Product Presentation, and support User Experience (UX) across product pages. Additionally, I contribute to improved Operational Efficiency through Process Optimization, daily Digital Operations support, and effective Cross-Functional Collaboration with internal teams to ensure smooth and reliable e-commerce operations.

I worked as a Public Relations Specialist in a multi-company business tower environment, serving as the first point of contact for visitors, including international guests arriving from outside the Kingdom. My responsibilities included welcoming visitors, communicating confidently in English, understanding the purpose of their visits, and coordinating with the relevant companies inside the tower to inform them of guest arrivals. I also managed visitor flow and escorted guests to their meeting locations, ensuring a smooth, professional experience and representing the organization with a positive and reliable image.

Supported daily operations of the online store by managing product listings, updating prices, and coordinating inventory. Collaborated with marketing on promotions and campaigns, monitored orders, and handled customer inquiries to ensure a smooth customer experience. Used Excel to organize data and track sales performance

I completed a two-month cooperative training program at Al Majed Oud within the E-Commerce team, where I worked with multiple digital platforms and systems related to e-commerce operations. I used Magento to upload and update products, enhance product descriptions, and organize listings within the online store, and worked with Salla on selected product management and coordination tasks. I was involved in daily order follow-ups through the ERP system and contributed to data organization and basic sales reporting using Microsoft Excel and Google Sheets. I also used Microsoft Teams for internal communication and task coordination. This experience strengthened my technical skills and provided practical insight into integrated e-commerce systems within a professional environment.

Graduated from the Technical and Vocational Training Corporation (TVTC) with a Diploma in E-Commerce Technology, achieving a GPA of 4.0 out of 5.0. During my studies, I gained practical knowledge in business administration and e-commerce, in addition to participating in volunteer activities that enhanced my personal and professional skills, including communication, responsibility, and teamwork.