Saeed Al-Qahtany,(PMP)®

Administrative employee I organize and supervise all office work, and follow up on directives, decisions, and administrative activities that facilitate the flow and work of the Dean’s Office in general.

Activating the college’s social responsibility, organizing and participating in global and national events, and following up on their implementation to contribute to the development of the local community by providing community programs, establishing cooperative partnerships with various governmental and private sectors that provide community services, and highlighting the college’s role in the media in community work.

Developed and implemented HR policies, procedures, and systems to enhance clarity and operational efficiency. Improved compliance across government platforms (Qiwa, GOSI, Muqeem, Mudad) and strengthened the accuracy of official reporting. Restructured tasks and reorganized workflows to ensure smooth operations and clearly defined roles. Digitized all HR processes by transitioning from paper-based operations to a professional electronic HR system, improving quality and performance. Enhanced the accuracy of employee data and HR records while improving overall HR operational processes. Improved recruitment, onboarding, and employee relations processes, reducing delays and increasing workplace discipline. Boosted administrative workflow efficiency and improved service quality across all branches. Strengthened quality and occupational safety standards and ensured branch readiness before working hours. Led teams in resolving urgent operational issues without impacting service continuity. Presented development recommendations that contributed to increased productivity and an improved work environment.

Daily supervision of administrative operations within the branch. Monitoring reception staff performance and assigning daily tasks. Tracking employee attendance and issuing daily/weekly reports. Immediate resolution of on-site issues: crowding, complaints, system downtime, staffing shortages. Reviewing invoices and financial records before submission to accounting. Ensuring quality and occupational safety compliance. Preparing monthly performance reports. Representing the branch to senior management with improvement recommendations. Supervising clinic cleanliness and room readiness. Managing official communications, memos, and administrative correspondence.

Provided advisory services to clients on insurance products and available coverage options. Built strong customer networks and enhanced client relationships. Executed sales strategies and prepared periodic performance reports. Awarded Best Sales Employee of 2019 across all branches in the Kingdom.