Sabrina M.

Sabrina M.

Programme Ambassador @ Imperial Business School

About

I’ve always been curious about what makes great customer experiences feel effortless: when a brand truly connects with its audience. That curiosity has guided my path through marketing, client engagement, and strategy, where I’ve helped shape initiatives that drive results and build stronger relationships. An MSc Strategic Marketing graduate from Imperial College Business School, I enjoy combining creative insight with analytical thinking to understand what drives people and brands. From scaling an online resale business to £5,500 in sales, to delivering a 23% sales uplift at & Other Stories, I’ve learned how small insights can spark meaningful impact. I’m drawn to roles in client service, marketing/PR and sales development, where I can collaborate with great teams, contribute to purposeful projects, and keep learning from inspiring people along the way.

Country

United Kingdom

City

London

Industry

Higher Education

Skill

R (Programming Language), Visual Standards, Customer Contact, Visual Merchandising, Merchandising, Trend Awareness, Fitting, Inventory Control, Organization Skills, Product Knowledge, Easily Adaptable, Customer Satisfaction, Customer Service Management, Customer Experience, Customer Relationship Management (CRM), Communication, Analytical Skills, Strategy, Online Marketing, Digital Marketing

Experience

Imperial Business School

Programme Ambassador

Imperial Business School

LinkedIn
2023-9 - 2025-11 · 2 yrs 3 mos

London Area, United Kingdom

Imperial Business School

Academic Lead

Imperial Business School

LinkedIn
2023-10 - 2025-8 · 1 yr 11 mos

London, England, United Kingdom

- part of the Student Staff Committee

High Standard Company Limited

Real Estate Intern

High Standard Company Limited

2024-11 - 2025-6 · 8 mos

Hong Kong SAR

& Other Stories

Sales Advisor

& Other Stories

LinkedIn
2024-5 - 2024-11 · 7 mos

London, England, United Kingdom

- Provided excellent customer service ranging from the knowledge of clothing materials, sizing as well as delivery and returns - Handled POS software for purchase transactions such as cash and credit, as well as returns and exchanges to ensure accurate cashflow management - Maintained tidy and presentable shop floor by ensuring clothing were neatly folded and hung up on rails, as well as accessories were organised orderly such as by style - Teamworked with other sales advisors on fitting rooms, including guiding customers to the fitting room stall and aiding them in finding the style or clothing they desire - Helped replenish inventory(both clothing and accessories), including utilising system softwares for stockcount

Taylor Bennett Foundation

Step into PR Virtual Insight Programme

Taylor Bennett Foundation

LinkedIn
2024-10 - 2024-10 · 1 mo

Greater London, England, United Kingdom

Women's Business Network at KCL

Marketing Manager

Women's Business Network at KCL

LinkedIn
2022-4 - 2023-5 · 1 yr 2 mos

London, England, United Kingdom

- Recruited and oversaw a team of four people in managing Women in Business’ marketing - Increased Instagram followers by 58% (2022/2023 academic year), reached over 7,606 accounts with +468% content interactions - Grew LinkedIn followers by 41%, with 38.5% impressions rate and increased engagement rate by 28% - Designed and executed over 30+ marketing posts in-line with society's rebranding - Proactively engaged and communicated with external contacts to establish partnerships and foster collaborations

Women's Business Network at KCL

Marketing Associate

Women's Business Network at KCL

LinkedIn
2021-10 - 2022-4 · 7 mos

London, England, United Kingdom

- Designed posts for events and other related content - Responsible for posting events and other content onto all social media channels including LinkedIn - Collaborated with event associates on marketing materials for guest speaker events - Contributed to designing merchandise for the society (including finding reliable manufacturers and implementing hoodie design ideas and suggestions)

King's Business Club

Marketing Associate

King's Business Club

LinkedIn
2021-9 - 2022-6 · 10 mos

London, England, United Kingdom

- Organised "Luxury Fashion Marketing Event at Gucci" & "TikTok Marketing at Thursday" - Contributed to marketing ideas and suggestions for King's Consulting's(renamed as King’s Strategy) Instagram Page (Pro-Bono Consulting Project by King's Business Club), including content creation - Established and created "Committee Spotlight Series" on King's Business Club's LinkedIn Page

Miss Jones Group

Marketing Assistant Intern

Miss Jones Group

LinkedIn
2021-6 - 2021-9 · 4 mos

London, England, United Kingdom

- Curated a bespoke list of 1000+ F&B venues for corporate clients, ensuring the availability of private hiring options - Maintained daily content stream on Instagram to feature up-to-date posts about last-minute availability at restaurants, bars, and pubs

Caterham School

Visual Editor of Cat Among The Pigeons 2019

Caterham School

LinkedIn
2018-12 - 2019-7 · 8 mos

Surrey, England, United Kingdom

- Discussed and designed layout of Cat Among The Pigeons publication( 2019 Edition) with deputy visual editor - Collaborated and communicated alongside text editor on pairings of articles and artwork (GCSE & A-Level artwork) - Set meetings and weekly deadlines of magazine progress - Contributed to writing 2 arts-related articles for the magazine - Communicated with graphic designer on the theme of the magazine and finalised overall layout

Education

Imperial Business School

Imperial Business School

LinkedIn

Strategic Marketing

2023-8 - 2025-8 · 2 yrs 1 mo

- Relevant modules: Marketing Analytics, Brand Management, Applied Strategic Marketing, Services & Customer Relationship Management, Emerging Technologies in Marketing, Brand Experience Design, Finance & Pricing Strategy, Integrated Marketing Communications

King's College London

King's College London

LinkedIn

Business Administration and Management, General

2020-9 - 2023-6 · 2 yrs 10 mos

Relevant Modules: Introduction to Microeconomics/Macroeconomics, Strategic Management, Consumer Behaviour, International & Digital Marketing, International Business, Corporate Social Responsibility and Managing Extreme Situations

Caterham School

Caterham School

LinkedIn
2014 - 2020 · 6 yrs

A Levels: A*, A*, A, B in Fine Art, Business Studies, Psychology & Mandarin

Sabrina M.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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