Saber Al-Qattan

- Handled electronic requests and purchase orders through digital platforms to ensure timely processing and accurate documentation in line with company policies. -Coordinated between departments and the fulfillment center to streamline the flow of goods and information for efficient order processing. - Managed daily administrative tasks, including scheduling, correspondence, and filing, by contributing to the smooth operation of the office and fulfillment activities. - Processed incoming and outgoing shipments, tracked deliveries, and communicated updates to relevant stakeholders to ensure on-time fulfillment. - Utilized enterprise resource planning systems and online portals to monitor inventory levels, initiate restock orders, and support procurement activities. - Responded to customer and internal queries related to order status, product availability, and documentation through phone, email, and ticketing systems. - Generated regular reports on operational metrics and administrative activities to support process improvement efforts. - Organized digital and physical records for audits and compliance reviews to maintain high standards of accuracy. - Supported management in planning and executing administrative and operational projects by contributing to workflow optimization. - Facilitated employee training sessions by preparing training materials, maintaining attendance records. - Scheduled and coordinated internal and external meetings, prepared agendas, and recorded minutes to ensure effective follow-up and task execution. - Managed incoming and outgoing phone calls with professionalism by directing inquiries to the relevant departments and handling routine questions independently.

- Led the development and execution of HR strategies aligned with overall business objectives to enhance organizational performance and employee satisfaction. - Implemented company-wide policies and procedures to ensure legal compliance, consistency in HR practices, and adherence to labor laws and regulations. - Oversaw the full recruitment lifecycle, including workforce planning, talent acquisition, onboarding, and orientation processes to attract and retain top talent. - Directed performance management systems, facilitated regular evaluations, and worked with department heads to develop improvement plans and training initiatives. - Managed employee relations, resolved workplace conflicts, and conducted investigations to promote a healthy work environment and uphold company values. - Supervised the administrative department to ensure efficient office operations, including facilities management, procurement, and logistics coordination. - Designed and delivered training and development programs focused on upskilling employees. - Controlled HR budgets and monitored departmental expenses to optimize cost efficiency. - Maintained accurate employee records, HR databases, and documentation systems in accordance with data protection regulations and audit requirements. - Collaborated with senior leadership to align HR initiatives with strategic goals and drive cultural transformation. - Coordinated the maintenance and repair of office facilities and equipment to ensure a safe, functional, and compliant work environment by overseeing service contracts, vendor relations, and preventive maintenance schedules.

- Handled employee inquiries and resolved HR-related issues by providing timely information and support on policies, benefits, and procedures. - Prepared employment contracts, offer letters, and onboarding materials to ensure a smooth hiring and integration process for new staff. - Processed payroll inputs, leave requests, and attendance records accurately by coordinating with the finance team to meet payment deadlines. - Organized and maintained comprehensive personnel files and HR databases in compliance with internal policies and data protection standards. - Facilitated the coordination of employee training programs and tracked participation to support ongoing development and compliance needs. - Assisted in the recruitment process by posting job vacancies, screening resumes, scheduling interviews, and maintaining applicant tracking systems. - Monitored employee probation periods, contract renewals, and performance reviews to ensure timely HR actions and documentation. - Drafted HR reports, internal memos, and administrative correspondence to support decision making and ensure transparent communication. - Coordinated logistics for meetings, training sessions, and company events to ensure alignment with business goals. - Conducted exit interviews, analyzed feedback, and contributed to turnover reduction strategies based on findings.

- Supported disciplinary and grievance procedures by compiling documentation, arranging meetings, and ensuring procedural fairness. - Liaised with government agencies and external partners to manage visa applications, license renewals, and labor compliance matters. - Compiled monthly HR metrics and dashboards to provide insights on workforce trends, absenteeism, and headcount changes. - Updated internal policies and employee handbooks to reflect legal changes and organizational updates. - Tracked salary operations and employee performance appraisal deadlines and ensured that evaluations were completed in a timely and constructive manner. - Responded to audit requests by preparing required documentation and facilitating inspection processes with internal and external auditors. - Processed employee absences, leave indemnities, vacation discounts, and reimbursement requests in accordance with company policies and labor regulations. - Managed compensation and benefits administration, including salary adjustments, allowances, bonuses, and insurance programs to ensure internal equity and external competitiveness. - Maintained office supply inventories, handled procurement requests, and coordinated with vendors to support daily administrative needs. - Completed termination paperwork, ensured proper documentation, and facilitated smooth offboarding processes in compliance with company policies and legal requirements.

- Developed employee engagement initiatives to foster a positive work environment and improve retention rates across departments. - Evaluated training needs through surveys and performance data, and collaborated with department heads to design targeted development programs. - Advised managers and employees on career development opportunities and internal mobility options aligned with organizational goals. - Executed succession planning strategies by identifying high-potential talent and creating individual development plans. - Collected and analyzed employee feedback from satisfaction surveys to recommend improvements in workplace policies. - Launched orientation programs to onboard new hires and ensure alignment with the company’s vision, mission, and values. - Administered employee recognition programs to boost morale and reinforce performance excellence across the organization. - Monitored HR Key Performance Indicators (KPIs) related to workforce development, productivity, and employee satisfaction. - Administered employee welfare programs, including social club activities, medical and life insurance coverage, and stock option plans to enhance engagement and retention. - Processed payroll transactions, managed leave indemnities, and tracked registered staff advances to ensure accurate and timely employee compensation.

GPA: 3.24 out of 5.00 The Bachelor’s Degree in Business Management is an undergraduate program that equips students with the knowledge and skills required to lead and manage business operations across various industries. The program emphasizes strategic thinking, leadership, organizational behavior, and financial acumen while covering core functional areas such as marketing, operations, finance, and human resources.