Dr. Saba A.

As the National Recruitment Leader at 123Dentist, I lead our Talent Acquisition team in delivering effective recruitment support across both clinics and corporate operations. I drive national TA strategies to attract and retain top talent, supporting our growth and expansion. With a network of 450+ clinics across Canada, we continue to grow the dental community by welcoming associate dentists, dental hygienists, dental assistants, and dental support professionals. At 123Dentist, we’re more than a workplace, we’re a community of dental professionals united by our core commitment to patient care and serving Canadians. 👉 To apply, visit www.123dentist.com/careers. Together, we’ll make you smile.

I oversee and manage comprehensive talent and career development programs and initiatives across all Career Colleges (Vancouver Career College, CDI College, Visual College of Art & Design, and Reeves College) at a national level. My role involves providing strategic leadership to ensure the holistic success and well-being of students throughout their academic journey and beyond. ♣Developed and implemented strategic plans and initiatives enhancing career development and student experience. ♣Established partnerships with employers, industry organizations, alumni networks, and community agencies. ♣Utilized data-driven approaches to assess student needs, track outcomes, and measure program effectiveness. ♣Built and managed a high-performing recruitment/career services team (48 national staff), leveraging innovative technologies. ♣Managed high-volume campus recruitment initiatives, coordinated career fairs, and developed programs to engage and support interns and new graduates. ♣Organized and evaluated recruiting events, ensuring they provided unique and memorable experiences for participants. ♣Ensured compliance with regulations, policies, and accreditation standards.

I led the Talent Acquisition function servicing all major 4 business streamlines, Education (43 campuses nationally), Unionised Senior Housing, Corporate Head Office & the Early Learning Centers. As a seasoned HR executive I oversaw, strategised, and led the implementation of a number of projects, such as management training, policy development and standard operations procedures, compliance, HRIS integration, onboarding, and retention, job evaluation & more. ♣Led the Talent Acquisition strategy and activities for attracting and hiring competent talent via non-traditional methodologies ♣Oversaw the organisation’s functional area of recruitment, selection, talent pipeline, succession planning and employer brand of the Admissions Department. ♣Supported succession planning and workforce planning through leadership development and talent segmentation ♣Streamlined recruitment processes and enhanced data integrity using Applicant Tracking Systems such as Jobvite and SAP. ♣Exceeded the quarterly and annual recruitment targets for the Admissions department - Q4 2022 by 106%, and exceeded 2023 fiscal year by 108% growth ♣Worked proactively with the executive leadership to define recruitment strategies and proactively resolved any issues that challenged the recruitment ♣Solved complex challenges with a focus on leveraging data as my key driver behind decision-making ♣Provided ongoing reporting and presentations on the KPIs of the team and identified action plans as necessary ♣Optimised and managed talent acquisition metrics and created dashboards to accurately communicate the department’s goals and results to the rest of the organization ♣Exercised full management authority, including performance reviews, coaching, training and development, pay decisions, recruitment, discipline and other personnel actions ♣Represented the organisation and its respective colleges in the community as a guest speaker, participating in career fairs, employer events and many more.

Led multibillion clients (US Client) including Pepsi, CIBC, BMO, IBM, Caterpillar, Target, Cisco, Dell and many more. Managing a team of 632 operation managers, team leaders and consultants in remote environment across time zones in different countries. ♣Provided day-to-day leadership and management to ensure the client receives the highest level of quality service in a timely and cost-effective manner ♣Management of account P&L; client relationships, account management, team management and people development ♣Oversaw all site operations and was responsible for the growth and development of both account(s) and on-site account teams ♣Oversaw a high volume of customer care clients daily with regard to resources, time, productivity, budget and quality of service ♣Maintained regular communication with key external client contacts and end users to provide tailored services and ensure the highest level of client satisfaction ♣Communicated regularly with key contacts at the account to ensure the highest level of client satisfaction ♣Worked closely with the onsite account team to ensure the efficiency and effectiveness of the fixed workforce pool to be deployed in support of the client's business goals and objectives ♣Met with the account team regularly to evaluate the execution of the concept, status of deliverables, achievement of KPIs (Key Performance Indicators), and opportunities for improvement ♣Developed and drew upon an extensive understanding of the client's business, strategic direction, processes and policies ♣Maintained an extensive detailed knowledge of the client's business, strategic direction, processes and policies ♣Partnered closely with the quality and process managers to ensure the account team is fully aware of the account activity and the client’s impacting situations ♣Ensured compliance and coordinated efforts pertaining to unemployment hearings, applicant screenings (background, assessments, skills testing), safety, payroll and workers compensation

As a Branch Manager of Business Services, I was responsible for all the duties below in addition to full-cycle recruitment and the responsibilities I had done as a Senior Staffing Manager. I managed a team of 15 Career Coaches and two business partners. I worked with various businesses and industries across Calgary. ♣Ensured all Human Resources members and all Division/Department Heads are conversant with and uphold all HR policies. ♣Built a competent team, from posting the job, assessing profiles based on competency and experience levels, conducting WONDERLICK assessment, panel interviews and running background checks ♣Designed and delivered the Talent Acquisition strategy through recruitment programs, targeted applicant approaches, and multi-channel broadcasts ♣Continually maintained a candidate pool of critical skills, maintaining succession gaps in collaboration with the business areas I am working with ♣Delivered programs by designing sourcing strategies and coming up with innovative attraction campaigns based on the target audience ♣Contributed to monthly P&L review, monthly BRM, accurate monthly forecasting and oversaw the preparation of HR Annual budget, including CAPEX ♣Trained and fully executed the New Hire Training Program for all new hires ♣Provided daily guidance to ensure adequate time management and sufficient revenue-generating activities are accomplished ♣Executed first-year performance management process – including 6 and 12-month performance reviews ♣Management of service delivery (order fulfillment) ♣Achieved annual budget, including revenue, GM and operating profit targets ♣Retention and Client Share Growth within Key Customers ♣Created value proposition for the branch team and identified SWOT analysis of competition ♣Executed marketing and social media plans to attract the best talent ♣Drove new business development through calls, visits, quarterly business reviews and presentations

♣Planned and executed recruitment strategies to attract quality candidates and provide a positive experience to businesses in a timely manner; some of the channels are networking, advertising, technical school recruitment, job fairs, headhunting, outreach, referrals and many more ♣Developed a strong base of candidates by running a full recruitment desk, sourcing, screening, shortlisting, interviewing, conducting reference checks, health & safety screening, meeting clients and filling contract and permanent job orders ♣Management of candidate’s performance, conducting investigations and dispute resolution ♣Worked collaboratively and closely with executives, operational and business managers ♣Provided a strong knowledge of company policies and procedures ♣Created candidate pools per district, skillset and industry ♣Built strategic relationships with clients, understanding growth areas of their business and developing a strategy to fill active/future vacancies ♣Presented quarterly business reviews to business leaders ♣Stayed abreast of industry trends and knowledge ♣Kept up to date with recruitment strategies and tools to assure attracting and retaining the best talent ♣Presented offers and negotiate contract renewals ♣Executed my role as a “community ambassador” representing my personal brand and Randstad professionally and strategically by nourishing and building strong long term relationships with post-secondary schools ♣Managed the accreditation coaching programme in Randstad for new hires in Western Canada. ♣Planned and set the criteria of the coaching programme, KPIs scaling, incentive metrics, business presentation template and providing support when needed ♣Worked closely with executives and senior leaders in the business to recruit and match the right caliber of coach with the new hire based on competency and skillset

♣Ran a full 360 desk, met with candidates, found job orders, met clients and filled job orders ♣Matched and placed professional candidates into the right position by ensuring the clients’ needs are understood and met ♣Built strategic relationships with clients, understood growth areas of their business and developeda strategy to fill active/future vacancies ♣Stayed abreast of industry trends and knowledge ♣Negotiated contracts, closed sales and further developed business with clients ♣Developed a strong base of candidates by conducting detailed interviews and reference checks ♣Provided ongoing valuable advice and recommendations to the team, candidates and clients ♣Maintained steady focus on the banking, accounting and financial services marketplace and disseminate market intelligence ♣Presented offers and negotiated contract renewals

♣Developed the Recruitment Framework, reporting the trends and analysis to management on a monthly basis ♣Recruitment of clients based on predetermined eligibility criteria ♣Maintained and promoted a strong and positive presence within the community by representing Prospect at Career Fairs, Trade Shows, Employment Fairs, Information Seminars, Workshops and Community Events & Activities

Gen A is an employment program for unemployed and underemployed young Albertans, aged 18-30. As the Career Planner, I am responsible for intake into the program, career planning, development of Employment Action Plans, handling community referrals and presentations to community partners. http://GenA.works ♣Supported creating awareness by marketing services to community partners and referral sources. ♣Worked with clients to determine the level of career services and the pre-employment support required to make a successful and expedient transition to the workforce using a variety of career planning tools and resources. ♣Researched and kept up-to-date with various industries and occupational requirements. ♣Managed the intake of clients into the program based on pre-determined eligibility criteria ♣Applied knowledge of the labour market to help clients make realistic decisions ♣Built an Employment Action Plan for each client that links skills, education, experience and goals to viable employment that aligns with labour market and employer demands

♣Developed, managed all recruiting activities for the company by implementing innovative company-wide recruiting strategies, processes and procedures to meet high volume staffing goals and requirements. ♣Developed a holistic Career & Competency Framework for 200 technical/business jobs and a group wide process for 900 employees, which was used for recruitment, development and improved retention by 75% ♣Coached, consulted, and collaborated with Executive Management and HR on staffing process, sourcing strategies and talent assessments. ♣Reduced overall CTF (Cycle Time to Fill) from 45 days to 25 days utilizing different strategies such as implementing a robust manpower plan with the businesses, use of specialized job boards, and the use of social media & video software. ♣Effectively coached and guided employees on succession planning, organizational development structure, employee relations, internal recruitment and leadership development through facilitation workshops and one-on-one guidance. ♣Optimized and implemented a performance management program over the course of a year to 32 departments with functional managers. ♣Enabled the awareness and adoption of new processes by encouraging leadership alignment, understanding organizational impacts and developing appropriate interventions to minimize business disruption ♣Pioneered and developed a leadership program for five Development Programs for all proficiency levels. Designed and delivered the program curriculum based on the organization’s leadership competencies. Accreditation achieved by the Institute of Leadership & Management – ILM in UK). ♣Oversaw the compensation processes and practices within the client groups following guidelines and processes established. ♣Provided support and guidance to managers with on-going challenges. Provided continuous follow up and support to achieve the required business results quickly and in line with company ethics and employment policies.

♣Coordinated training sessions and the logistics including scheduling, invitations, evaluation feedback reports, material preparation, venue preparation and catering ♣Managed all communication pieces to promote learning activities within the organization ♣Responsible for all LMS administration, including employee data maintenance, course content management, training new users’ registration, attendance and reporting ♣Created and analyzed statistical reports for management reporting using LMS

♣Managed the client services of all the oil & gas members in Middle East, India & Africa. ♣Increased the number of members by more than 50% in 9-month period ♣Initiated the Petroleum Engineering Certification for the first time in the Middle East. ♣Managed the logistics of all related events including but not limited to student chapters, professional sections, regional meetings and the monthly journal distribution. ♣Participated in conferences and exhibitions to sell and promote the membership to new professionals. ♣Managed the invoicing and payments of all member's services and transfers.

♣ Performed restorative and pediatric dentistry procedures. ♣ Assisted in maxillofacial surgeries and managed dental emergencies. ♣ Delivered pre- and post-operative care in collaboration with surgical teams.