S Kumar

Leading hospital operations, OP & IP pharmacy management, and healthcare expansion across multiple 8 units. Responsible for OPD pharmacy operations, warehouse management, internal audits, compliance, and strategic business growth. Driving the development of polyclinics and medical rooms while improving operational efficiency, patient experience, and sustainable revenue growth.

As the Operations Head at Felix Hospital, I am responsible for driving operational excellence across multiple healthcare units, including polyclinics, pharmacies, and medical rooms. My focus is on building efficient healthcare systems that enhance patient experience, streamline processes, and strengthen collaboration between clinical and administrative teams. With hands-on experience in hospital operations, resource planning, supply chain management, and healthcare business development, I work towards ensuring smooth day-to-day operations and sustainable growth across all verticals. Key areas of expertise include: Strategic Planning & Process Optimization Polyclinic & Pharmacy Operations Staff Training & Performance Management Vendor & Inventory Management Community Health & Corporate Wellness Programs Patient Experience & Quality Control I believe in creating a patient-first culture supported by teamwork, accountability, and innovation — ensuring that every initiative contributes to improved outcomes and service excellence.

-Whole inventory counts of stores (pharmacy). -Whole inventory counts of WAREHOUSE OR WAREHOUSE SUB-STORES. like (Mian, Expiry, Vending machine etc.) Planning and execution of inventory audit, authentic inventory audit report, and take overall responsibility of inventory audit. Validate inventory audit report and analysis the root cause of inventory shrinkage. resolved GIT discrepancies, review abnormal transaction. -EXECUTE some different process of inventory as per stock Quantity. -Accurate match product of proper code, proper batch and proper Expiry. -All assets count (A) Current assets like (Cash, Inventory, prepaid membership or customers gift items as per billing counts). (B) Capital assets like (Equipment’s, Building, electric equipment’s etc). -And execute the Some Randoms Audit for store (pharmacy) for a big Reason.

I’m an experienced Operations Manager with a strong background in retail pharmacy and healthcare delivery management. Over the years, I’ve developed expertise in optimizing daily operations, ensuring regulatory compliance, and driving efficiency across both physical and digital healthcare platforms. My experience spans managing pharmacy workflows, inventory control, vendor coordination, and team leadership — while maintaining a strong focus on patient safety and customer satisfaction. At Flymed, I’ve also worked closely with telemedicine and logistics teams to streamline online prescription processing, delivery, and service quality. I’m passionate about building scalable, compliant, and patient-centered healthcare operations that combine technology with compassionate service.

Passion for extending the frontiers of clinical & Retail pharmacy. Dedication to excellence in patient care, research, and education. Commitment to challenge the status quo, state our beliefs, and act on them. Integrity, honesty,reliability,accountability in all actions. Responsible to store Medical material and ensure the following: - Checking the expiry date of each individual item. - Placing the material according to the expiry date. - Proper labeling of racks and up gradation on regular basis. - Storing of drugs according to temperature requirements. Responsible to issue drugs to user department and ensure following: - Issue the drugs against sanctioned quantity in packing. - Verify the item codes in the indents. - Receival Date - Details of the quantity received. Responsible to assist and carried out following task in receipt of Medical material supplies: - Receive drugs from supplier - Verify Quantity of drugs supplied against the P.O. - Inform the Officer In-charge about excess/discrepancy in the material received. Responsible to assist in inventory control and carry out following task: - Verification of physical and computerized stock. - Assist in maintenance of monthly/ yearly ledgers. Responsible to prepare a list of expired medicines/breakages and submit it to the officer- in- charge. Responsible to prepare an advance three months expiry list of drugs stored in Pharmacy. Responsible to inform the officer-in-charge about any urgent material running out of stock. To review all online prescriptions before dispensing of medicines to ensure that all the prescriptions are correct, to ensure patients safety of prescribed medicines, before the medicine reaches to the patients

Responsible to assist 1. Dispense medications with clear instructions and correct labeling to patient upon approval by the Manager of Pharmacy Services. 2. Enter medication orders into dispensing program accurately and utilize software correctly. 3. Repack drugs for prompt distribution and dispensing. 4. Stock processing receiving, checking, unpacking, putting away, displaying. 5. Provide clear, understandable instructions to outpatients in language known to patients. 6. Perform quality control monitoring in pharmacy. 7. Comply with standard operating procedures for storage, recording and requisitions of drugs. 8. Prepare purchase orders for approval. Process invoices and maintain price updates. 9. Comply with standard operating procedures for storage, recording and requisitions of drugs. 10. Maintain general cleanliness of department: dispensing counter, measuring glasswar

Assess the status of the patient’s health problems and determine whether the prescribed medications are optimally meeting the patient’s needs and goals of care. Evaluate the appropriateness and effectiveness of the patient’s medications. Recognize untreated health problems that could be improved or resolved with appropriate medication therapy. Follow the patient’s progress to determine the effects of the patient’s medications on his or her health. Consult with the patient’s physicians and other health care providers in selecting the medication therapy that best meets the patient’s needs and contributes effectively to the overall therapy goals. Advise the patient on how to best take his or her medications. Support the health care team’s efforts to educate the patient on other important steps to improve or maintain health, such as exercise, diet, and preventive steps like immunization. Refer the patient to his or her physician or other health professionals to address specific health, wellness, or social services concerns as they arise.