Ryan Simpson

- Inbound sales calls with existing clients - Maintain and build upon existing relationships with vendors - Source parts when not in direct inventory - Handle all client invoices

- Inbound phone sales - Ability to present the product in a way that tailors to each prospective guest’s needs - Follow a specific sales process that puts one in the best position for success - Multiple accolades for success in production within a short period - Train and give feedback for new agents - Ability to work in a high pressure, but rewarding, environment with a team

- Outbound phone sales - Present the best attributes of the service, tailored to the specific customer, in an efficient manner - Engage potential customers, answering their questions and leading them to a positive decision - Able to successfully close significant number of sales - Top agent within one week, leading to their best quarter in the office’s history - Top 10 Agent nationally for 8 weeks out of employment

- Processed all forms of tax returns - Effective client interaction, via phone and in person - Office systems experience - Data entry involving Excel - Successful in detail oriented duties and organization of data - Responsible for learning new proprietary software and training accountants and support staff in updated process