Ryan Heath
Customer Experience Manager @ Stemregen
About
I am a proven leader who maximizes positive company culture and grows revenue. I have honed expertise in human resources, sales, food, beverage, hospitality, wellness and law. My ability to improve any establishment starts with personal connection and assisting growth for everyone around me.
United States
Folkston
Food & Beverages
Customer Interaction Management, Customer Service Management, Customer Support, Customer Service Representatives, HR Consulting, Nonprofit Organizations, Compensation Management, Leadership Development, Legal Research, Civil Litigation, Litigation, Legal Writing, Courts, Westlaw, Commercial Litigation, Litigation Support, Appeals, Customer Service, Event Planning, Leadership
Experience

Co-Founder
San Luis Obispo, California, United States
- Spearheaded an eco-friendly wellness optimization center, focusing on guilt-free preventive self-care and efficiency improvement through diversified therapeutic approaches. - Implemented regular use of varied wellness techniques such as massage, cryotherapy, photobiomodulation, and Normatec compression to foster a holistic wellness environment. - Enhanced business sustainability by becoming a Certified B Corp and contributing 1% of profit to environmental causes, demonstrating corporate social responsibility. - Fostered community relationship by volunteering in various local entities, serving in leadership roles, and actively sponsoring local athletics, enhancing corporate image and local connection.

Prepared Foods Team Leader
San Luis Obispo, California, United States
- Spearheaded prepared food team in a community-owned grocery store, focusing on profitability and operational efficiency. - Established COGs and SOPs, recruited skilled individuals, fostering a positive and innovative work culture. - Boosted profitability by formulating effective strategies and implementing standard operating procedures in a key department. - Achieved sustained success, trained cost-effective long-term replacements, paving the way for new challenges.

People Champion
Arvada, Colorado, United States
- Oversaw the full-cycle recruitment process at a leading mid-sized catering establishment, managing hiring, onboarding, and training. - Implemented strategic staffing initiatives for front-of-house positions, ensuring operational efficiency. - Enhanced retention rates through effective training programs, fostering a positive work environment. - Facilitated transitions, contributing to the company's reputation as the best mid-sized catering business in the country.

Server
San Luis Obispo, California
- Spearheaded a successful restaurant opening and expansion featuring modern decor and farm-to-table dining concept. - Excellently performed day-to-day tasks including taking orders, providing exceptional customer service, and maintaining high standards of cleanliness. - Achieved customer satisfaction by promptly addressing their needs and ensuring a well-managed dining experience. - Left prior to the restaurant's closing, demonstrating adaptability and commitment by transferring to a more demanding location.

Server
San Luis Obispo, CA
- Provided exceptional customer service in a bustling, upscale Italian restaurant setting, handling high-volume orders and managing clientele expectations. - Ensured successful dining experiences by attentively taking orders, serving meals, and addressing customer inquiries promptly and professionally. - Boosted restaurant reputation through consistent delivery of impeccable service, contributing to customer retention and positive word-of-mouth referrals. - Acquired extensive knowledge on food, wine, and sustainability practices, enhancing the dining experience and fostering a culture of informed choices amongst clientele.

Paralegal/Legal Assistant/Receptionist
DS&H, LLP
San Luis Obispo, CA
- Served in a full-service business law firm, managing intricate tasks from incorporation to corporate defense, alongside handling HR, civil litigation, and estate planning. - Executed daily responsibilities with precision, aiding in trademarking, copyrighting, and workplace investigations, ensuring smooth operation of the firm. - Enhanced firm efficiency by completing an online Paralegal program from UC Santa Cruz, taking on more complex roles and responsibilities. - Prioritized time management effectively, balancing firm duties and additional shifts at Palazzo Giuseppe's, fostering multitasking skills.

Server/Bartender/Banquet Lead/F&B Manager
Morro Bay, California, United States
- Oversaw diverse responsibilities in a bustling resort, balancing roles from serving and bartending to banquet coordination and interim food & beverage management. - Expertly maintained high service standards, juggling roles and ensuring seamless operation in a high-demand environment. - Boosted customer satisfaction by providing top-notch food and beverage service, leading to increased return visits and positive reviews. - Skillfully coordinated banquet services, resulting in successful and memorable events for guests.

Touring Manager
Cobra Skulls, LLC
United States
- Managed day-to-day operations for an international touring musical act, ensuring smooth logistics and representation in diverse environments. - Facilitated inventory control, sales, and technical aspects, driving efficiency in fast-paced, dynamic settings. - Enhanced artists' interactions with promoters and diverse personalities, improving relationship building and communication. - Diversified skillset by undertaking additional projects in landscaping and carpentry, demonstrating adaptability and resourcefulness.
Ryan Heath's Contact Information
Phone
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