Ryan Wong

- Built, setup, and maintain servers for dedicated Language Learning Model processing - Assists hundreds of users with company SaaS, automation, and custom software

- Built and maintains a 5-rack data center with Dell EMC servers, Cisco switches, and blades - Zoom and VoIP phone admin, successfully leading 3 phone system transitions for over 500 users - Administrator for tools such as VMWare vSphere/Horizon, Active Directory, Meraki, and Unifi - Manages IT services for two offices, including equipment, network/ISP upgrades, and training - Excellent customer IT support for more than 1000 users nationwide using Ivanti, and SCSM

Led team of IT Technicians on IT upgrade projects, Used Connectwise for client IT ticketing system, product billing, client scheduling, and documentation Managed and administered network security and configurations (IP addressing, VLANs, etc) of 20+ small/medium-sized companies.

- Created yearly, quarterly, and monthly forecasts to accurately (<5% variance vs actual) predict future cash flows while taking into account a multitude of factors. - Developed financial status reports using data compiled in the ERP software, SAP. These financial status reports were used to set reasonable budgetary expectations for each department (refining, hydro, maintenance, etc.) without limiting refinery efficiency. - Completed month-end and year-end closes with accruals, operating expense reviews, and actuals vs budget expense analysis - Volunteered and assisted in planning United Way fundraising events, community outreaches, and donation drives

- Prepared taxes for corporations, partnerships, and individuals. Forms 1120, 1120S, 1040, and 1099 - Created compilations and reviews using clients’ balance sheets, general ledgers, and profit & loss statements - Managed client accounting with QuickBooks and performed end-of-year accounting adjustments - Trained with staff and senior accountants to quickly and effectively learn key tax preparation processes and aspects

- Managed meetings with pledges, board members, and other organizations to communicate organization goals - Managed events for members, such as, fundraisers, banquets, and other social events to develop strong relationships - Assigned roles, allocate duties, and communicate goals to board members and their respective committees

- Tracked expenses for each construction project and used this data to create job invoices and estimates - Prepared checks, bank reconciliations, updated company finances, and created budget projections in QuickBooks - Developed new marketing strategies utilizing social media, website and data analytics, and utilizing Google Ads - Coordinated and assisted subcontractor technicians/utility workers with placement of furniture, appliances, and materials

- Maintained club expenses, revenue and other transactions into monthly report forms - Planned events with other organizations to provide clothing, food, and other necessary support to homeless people - Provided club budgets and coordinated fundraisers for club wear, parties, food, and transportation

Assisted attorneys in gathering information, organizing paperwork, and preparing appropriate documents for client court cases.