ryan bonner
director of corporate development
About
Highly personable Customer Service Professional with over fifteen years of experience in account management, and loan sales processing, and managing call-center operations, mortgage banking, FHA & VA gov't loans, title insurance, real estate industries and resporg research. Talent for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Expertise in resolving escalated customer service issues. Proficient with CRM Agemni and Salesforce.com, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook). Self-motivator with high energy.
united states
cleveland
research
sales, customer service, account management, marketing, strategy, leadership, sales management, new business development, microsoft office, negotiation, strategic planning, microsoft excel, retail, management, inventory management
Experience
director of corporate development
nsp - national sales partners
Aquire, Manage, & Distribute toll free phone numbers nationwide for call centers domestically. NSP is a RespOrg / National Phone Carrier out of Cleveland, OH. In which is governed by the FCC. I Gather, analyze, and report daily / weekly / monthly prospects and service statistics.
audio and video sales manager
unique home audio
Define strategy for and develop, execute, and manage comprehensive marketing plan encompassing integrated marketing initiatives designed to penetrate and grow targeted markets. Plan and carry out regional market research and analyses. Gather, analyze, and report daily / weekly / monthly sales and service statistics.
commercial sales manager
s & p data
My responsibilities for this position were to take inbound sales calls and process Directv services and when business is slow to make outbound sales calls. Support the company in a complete understanding of our client issues regarding sales, billing and technical services; command thorough knowledge of all company products and services and departmental procedures; understand all procedures within all related areas of the department and company. Excel within highly competitive environments where leadership skills are the keys to success. Adhere to current Directv policies, procedures, products, programs and services. Resolve customer incidents and account reconciliation issues. When appropriate, transfer customer to other departments / specialists using established guidelines.
call center supervisor
dish 1 up
Take inbound sales calls and process Directv, ADT, & Hughesnet internet services and when business is slow to make outbound sales calls. Support the company in a complete understanding of our client issues regarding sales, billing and technical services; command thorough knowledge of all company products and services and departmental procedures; understand all procedures within all related areas of the department and company. Excel within highly competitive environments where leadership skills are the keys to success
Education
ashtabula county joint vocational school
communications
parma sr. high school
ryan bonner's Contact Information
Phone
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