Ryan Justin

• Oversee day-to-day business operations, ensuring smooth production and supply chain coordination • Manage financial processes including budgeting, forecasting, invoicing, and supplier payments • Lead all digital platforms: Shopify website design, functionality upgrades, and ongoing maintenance • Develop and implement marketing campaigns across email, social media, and digital platforms • Write and oversee brand copy including product descriptions, email content, blogs, and web assets • Craft and maintain a consistent brand tone across all customer touchpoints • Manage and support a small in-store team, focused on delivering exceptional customer experiences • Build and maintain wholesale relationships with retail and hospitality partners • Drive customer experience strategy, ensuring personalised service and high satisfaction • Lead packaging and product development, with a focus on design and sustainability • Analyse sales trends and customer behaviour to inform decision-making and product strategy