Ryan Gandee
Customer Success Manager @ Evoto AI
About
I have spent nearly 20 years solving complex workflow problems for some of the most demanding names in the media industry. From the fast-paced broadcast world of ESPN to the strategic management of high-volume photography studios, my career has been defined by a single question: how can we make the production process better, faster, and more creative? My journey as a business owner and a two-time Emmy Award winner has given me a deep respect for the craft of visual storytelling. Now, at Evoto AI, I apply that same passion to the world of product strategy. I serve as a bridge between US enterprise clients and global R&D teams, ensuring that the technology we build solves real-world friction for professional photographers. I thrive on initiative, whether I am engineering custom presets for industry leaders or stepping in to manage critical brand communication during a market transition. I believe that the best technology is that which allows creators to focus on their vision rather than their tools. If you are passionate about the intersection of art and ai-driven efficiency, let's connect.
United States
Charlotte
Computer Software
Photo Shoots, Scheduling, Staff Development, Image Editing, Customer Service, Problem Solving, Production Management, Canon DSLR, Team Leadership, Media Management, Creative Problem Solving, Troubleshooting, Adobe Photoshop, After Effects, Quantel, Sales, New Opportunities, Editing, Client Relations, Video Editing
Experience

Production Manager
Charlotte, NC
* Streamlined production workflows by implementing Google Sheets performance trackers to monitor team productivity and turnaround times, significantly improving operational efficiency. * Spearheaded the turnaround of the studio's wedding division, reducing delivery times from 3-4 months to an average of just 2 weeks through strategic process optimization and resource management. * Designed and implemented editing tests to evaluate potential new hires, ensuring candidates met the studio’s rigorous quality standards. Introduced and managed the scheduling platform Workstaff, optimizing contractor scheduling, tracking shooter invoices, and improving payroll accuracy. * Researched and tested multiple scheduling platforms before selecting Workstaff, customizing its setup to align with studio needs, developing detailed procedures, and leading staff onboarding to ensure seamless adoption and efficient usage. * Developed a sales conversion tracking system using Google Sheets to analyze free mini-session outcomes, resulting in improved client conversion rates and actionable sales insights. * Aided in recruitment and professional development for creative staff, cultivating a high-performing team through structured training programs. * Maintained stringent quality assurance standards by reviewing and approving all staff-created projects, ensuring consistent delivery of exceptional results. * Pioneered the integration of AI workflows, adopting innovative technology to optimize editing procedures and boost team efficiency. * Acted as Lead Editor for high-value clients and oversaw the edit team's production to ensure on-time, high-quality deliverables.

Independent Business Owner
Gandee Photography
Charlotte, North Carolina, United States
* Pioneered a customer-focused approach to deliver high-quality photography services, achieving exceptional levels of customer satisfaction and garnering numerous referrals. * Developed and maintained beneficial partnerships through strategic networking both online and in person, fostering a supportive business environment. * Conceived and executed an array of effective marketing materials and sales packets, boosting brand visibility and customer engagement. * Built and maintained the company website, optimizing the platform for user-friendly navigation and aesthetic appeal. * Led in-person sales sessions, providing comprehensive consultations to tailor services to individual client needs. * Specialized in concert and event photography, consistently producing captivating images to commemorate clients' significant events.

Lead Video Editor
Charlotte, North Carolina, United States
* 2x Emmy Award Winner (2009, 2023) * Improved videos with active involvement in creative planning and post-production editing. * Achieved creative goals by adapting strategies with different editing techniques and styles * Selected for speciality crews such as College Football remote events (including postseason), NHL Playoffs, and the Men’s College World Series * Served as the lead editor on long-form edits, such as features, demonstrating my proficiency in complex, narrative-driven projects. * Enhanced the quality of videos through active participation in creative planning and post-production editing, leading to improved viewer engagement and satisfaction. * Met and exceeded creative goals by leveraging a variety of editing techniques and styles, showcasing my adaptability and technical expertise. * Conducted training for new staff on editing software and daily SOPs, fostering a collaborative, informed, and productive team environment. * Recognized as a highly sought-after editor for high-importance productions due to my commitment to quality and consistent delivery of excellent results. * Entrusted with the role of Lead Editor for 'Baseball Tonight' and selected for editing high-profile shows like 'College Gameday' and 'NFL Sunday Countdown', reflecting confidence in my editorial judgment and proficiency. * Managed the nightly workflow in and out of editing rooms, demonstrating my capability in handling operational responsibilities and ensuring smooth functioning. * Provided edit radio support, serving as the go-to resource for technical troubleshooting, further establishing my role as a key technical advisor.

Lead Photographer
Charlotte, North Carolina, United States
* Achieved client satisfaction and obtained numerous referrals by offering top-notch service. * Planned with personal, business, and organizational clients to effectively realize creative visions. * Coordinated special event photography, including weddings, and styled shoots.

Production Manager
Charlotte, North Carolina, United States
* Managed creative direction and development for host of marketing projects inclusive of branding, photography, and graphic design. * Led recruiting, selection, and hiring of creative staff and managed skill development of creative team. * Oversaw strict quality standards by reviewing and approving all projects created by staff. * Created and managed project file workflows, including editing processes and server organization.

Lead Video Editor
Charlotte, North Carolina, United States
* Improved videos with active involvement in creative planning, and post-production editing. * Achieved creative goals by adapting strategies with different editing techniques and styles. * Trained incoming staff on the edit software, as well as educate them about daily SOPs and other important procedures.

Lead Video Editor
Bristol, Connecticut, United States
* Tasked with being the Lead Editor for Baseball Tonight, and selected to edit for high profile shows such as College Gameday and NFL Sunday Countdown * Facilitated training and mentorship of new hires * Managed nightly workflow in and out of edit rooms and served as first line of defense for technical issues experienced by staff
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