Ryan Baig

IT Support / Bookkeeper Assistant

Country

United States

City

New York City Metropolitan Area

Industry

Information Technology & Services

Skill

Proficient with C, C++, HTML/Internet, Windows, Unix, Linux, Mac OS X, and Mobile (iOS, Android), Microsoft Office Suite, QuickBooks, Adobe Photoshop, VMware, VirtualBox, Wireshark

Experience

IT Support / Bookkeeper Assistant

BigDropNYC

2013-8 - Present · 13 yrs 2 mos

• Troubleshooting and fixing problems related to the wireless and LAN network. • Performed data recovery on a crashed PC, and restored files and programs to new system. • Connected all workstations, network devices, laptops, peripherals, and printers. • Provide networking and desktop support, account maintenance and printing assistance to employees.

Computer Technician

Freelance Tech

2012-1 - Present · 14 yrs 9 mos

• Design, build, install, diagnose, repair, and maintain PC systems and networks for small businesses and individuals. • Troubleshoot and resolve system and software errors. • Data recovery • Provide client technical support by phone and remote access. • Replacing failing or malfunctioning PC components.

IT Assistant Part-Time

Genesis Electric

2012-6 - 2017-8 · 5 yrs 3 mos

• Supplied and installed new PC computers for the office, replaced stock hard drives with high performance SSDs, installed new operating systems. • Set up and install new printer to be used across the wireless network by all devices. • Troubleshoot and resolve complex technology problems.

Education

CUNY York College

Computer Science

2010 - 2016 · 6 yrs

Courses included: Networking Artificial Intelligence Operating Systems Object-Oriented Programming Computer Architecture Assembly Programming (x86) C/C++ Programming Data Structures and Algorithms