Ruzario Fernandes

Compliance and Maintenance Management Professional with extensive skills and experience in maintaining equipment, vehicles, and safety maintenance operations. With work experience for over 21+ years in all Phases of the Maintenance Industry. As a Solutions – oriented Manager, I possess valuable experience in the maintenance of equipment, vehicles, and safety operations. My key strengths include Regulatory compliance, Emergency action planning, Cost reduction and Budget control, Staff management and motivation. In addition,transportation, logistics, procurement, organizing, and maintenance of Vehicular Fleet (heavy duty and light vehicles) combined with meticulous document handling procedures. I have had a consistent history, of Leadership skills, by attracting talent with encouragement, enabling me to get my team to work towards a common goal. As an effective, written and verbal communicator, I have delivered exceptional customer service and build long- term strategic client partnerships in Australasia.

CORE COMPETENCIES Maintenance Management Safety & Regulatory Compliance Budgeting & Finance Team Building & Leadership Vendor Management Fleet Management Transportation & Logistics Emergency Action Planning

Main tasks involved: Supervision of Service Advisor Tasks ie. : Customer vehicle servicing; Maintenance and management of vehicular fleet: Workshop duties ie. Invoicing; Warranty Procedures; Replenishing stock; Procurement of parts and vehicles. Supervision of Compliance Policies and Procedures of Land Rover Australia for car servicing. Prepared and maintained Annual Budgets. Direct Liaising with customers regularly, ensuring all expectations are met with their Vehicle enquiries and repairs. Adapted persuasive negotiation with challenging customers to secure a balance of cost effectiveness and customer satisfaction while undertaking quality servicing of vehicles.