ruwida alawi

Support CFS products in term of sales & campaigns, supporting the programs manager in launching & managing their programs plus managing the relationship with the business partners.

Teaches Animal Biology ( Ziology) Science

* Maximize CVM opportunity by driving per customer revenue through the analysis of the current portfolio * Identifying key indicators that are preventing revenue growth. * Continually improving customer experience of basic, value-added and differentiation services while complying with internal and external regulatory rules and regulations. * Coordinate promotional campaigns * Manage relationship with business partners * Work closely with products, partnership and loyalty management to drive offers and initiatives for CVM activities.

* Managing the communication strategy to drive customer engagement and sales. * Segment goals relate to profit, sales, and outstanding growth for new and existing bank customers. * Developing strategy to increases sales, the bank customers. * Assessing the business case for designing and implementing a loyalty program. * Use a loyalty program to engage our customer emotionally and increase customer spend. * Analyze loyalty scheme. * Integrating customer retention into long term business planning. * Build a customer information system that drives loyalty. * Met customers’ loyalty drivers

* Managing Direct Sales agencies the following: * Continuously build a partner relationship with out source agency. * Supports agency in implementing projects for Credit Card Sales. * Plan agency targets and projection monthly, quarterly, annually. * Identifies opportunities for agencies by giving direction of client profile, market and industry segment, geographical territories with high acceptance rate from the bank. * Help and guides agency to maintain numbers of active agents. Creates recruitment activity for the agency.

* Prioritize day-to-day sales management’s activities and direct coordination with the bank supervisors in order to maximize supervision and monitoring the achievement of sales. * Manage and motivate different characters and discover their abilities within the teams. * Implement new tactics and practice new skills that will raise the performance of the team members.

* Achieving sales target. * Solving customer’s problem. * Promote company products & services. * Educate customers about company products, services & rate plans. * Involved in developing different solutions that meet consumer's needs through targeted products and services. * Responsible for innovation, product development, business cases, product design, building product management, and life cycle management - as well as ensuring that the content on the terminals is satisfactory and in line with Mobily being a socially responsible company.