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The director was in that time responsible for the turnaround from a somewhat traditional train tour operator to France into a more dynamic all-round specialist for holidays to France. Main tasks to do so where complete restructuring of the HR, recruitment of new talent, product development, sales, marketing and set up of a new reporting system.

AmbianceTravel is a specialist for roundtrips with a stay in characteristic hotels, such as castles, palaces, manor houses etc. The target group is the wealthy baby boomer, with a more than average interest in culture, gastronomy and wine. Most client request a tailor made holiday. As the owner I am responsible for all activities, from determining the product portfolio, to the recruitment, to the pricing, to the marketing and sales, both online as offline.

The Ad-interim marketingmanager was responsible to keep the team going and to bridge the period between the departure of the foreign marketing manager and the marketing manager to come. Part of this was to manage this team of 21 FTE, being divided into brand management, offline support, online support, social media and commercial deals

Communigate is a PR and Destination Management company specialized in tourism and leisure. They support foreign tourist boards in the Benelux in their efforts to get more exposure in the market. Both to the travel trade as to the travel press, both offline as online, both one-way as social media.

The director of marketing and sales was responsible for the relation with all distribution channels. He managed the sales and marketing team and was part of the management team.

* The commercial director of tour operating is part of the management team and reports to the board. The commercial director of tour operating is responsible for the commercial position of the company to all the stakeholders. As such the following departments reported to him: * Brandmanagement * Marketing (both offline as online) * Sales (traditionally B2B but more and more B2C) * Market research * Clientservices * Qualitycontrol * Contentproduction * The commercial director had 12 direct reports and around 120 indirect reports.