Ruthe Johnson

- Oversee daily operations of the Car Seat and Breast Pump Programs to ensure equitable access to maternal and child health resources within Minnesota. - Utilize insurance verification systems to confirm client eligibility, coordinate referrals to certified Child Passenger Safety Technicians, and ensure timely delivery of breast pumps to families in need. - Foster and maintain collaborative partnerships with community stakeholders, healthcare providers, and clients to strengthen program reach and impact. - Manage program inventory and vendor relationships to ensure the efficient distribution of safety and breastfeeding resources. - Collect, track, and analyze program data and client outcomes to support continuous quality improvement, evaluation, and public health reporting efforts.

- Assemble and organize medical kits containing essential supplies to support the donor-patient matching process, ensuring accuracy and efficiency in procedures. - Collaborate and communicate with case managers, donor engagement specialists, and workup specialists to troubleshoot and resolve technical and physical issues, ensuring a seamless and efficient process, as well as creating shared ownership over patient-donor processes. - Oversee international shipping logistics, including the preparation of commercial invoices and coordination with courier programs (FedEx, UPS, USPS, Royale, CadAntelli, Labcorp), ensuring efficient and timely processing. Collaborate and communicate daily to resolve logistical issues, while maintaining strict donor-patient confidentiality and adherence to regulatory standards - Active participant in the InspireHER Employee Resource Group, dedicated to fostering connections among women professionals, enhancing career development opportunities and promoting community engagement.

- Received, processed, stored, and retrieved 1,000s of biological samples while ensuring sample integrity and compliance with protocols on a daily basis using Laboratory and Information Management Systems and Microsoft Office Suites. - Active participant in the InspireHER Employee Resource Group, dedicated to fostering connections among women professionals, enhancing career development opportunities, and promoting community engagement.

- Build strategies and awareness to engage, mobilize, and expand the network of young women, gender expansive people and state partner organizations in leading culture-shifting, practical support, and policy advocacy campaigns for youth at local and state levels regarding community and education, healthcare and reproductive rights, and safety and violence in the context of gender and racial justice. - Champion and center the rights of ethnically and culturally diverse young women and gender expansive people aged 15-24 in varying coalitions, activities, and media engagements, demonstrating accountability in representation and messaging. - Engaged in leadership development through YWCA St. Paul, where I have completed training in policy advocacy.

Understood infant to preschool aged (0 months to 6 years) developmental milestones and created age-appropriate activities that stimulated physical, cognitive, and socio-emotional growth. Demonstrated patience, stamina, alertness, supervisory skills, and creativity in a high stress environment while continuing to maintain a safe space. Upheld the Y’s core values of caring, honesty, respect, responsibility, and equity all while effectively communicating these values to 20-60 students and their parents daily. Demonstrated ability to handle and de-escalate challenging situations, such as soothing a crying infant or responding calmly to unexpected events.

University Of Minnesota- Department of Pediatrics; Gastroenterology, Hepatology and Nutrition Unit • Provide aid to nursing staff on daily tasks i.e., obtaining records and faxing out records, communicating directly with patients and their families, communicating with doctors outside of the network, and assuring information was being sent in a timely manner • Establish a positive and warming environment for patients through daily tasks

• Answered phone calls for meal requests and other incoming calls and directed them appropriately • Supervised production methods and techniques to ensure quality and safety standards • Operated the frontline cash register and offered exceptional customer service to guests and fellow staff. • Maintained the serving standards for the guests and followed all regulations while performing the duties.

- Proficient in handling cash transactions accurately and securely, including counting cash, providing change, and processing various payment methods. - Lead and managed a team of cashiers, including assigning tasks, providing guidance, and ensuring smooth day-to-day operations. - Ability to train new cashiers on policies, procedures, and customer service standards, contributing to the professional growth of team members. - Effectively communicated with both customers and staff, including clear instructions, updates on policies, and information about promotions or special offers. - Efficiently manage cashier schedules, breaks, and staffing levels to ensure adequate coverage during peak hours.

• Welcome families when they first enter the House • Support House staff on daily tasks and implementing COVID-19 protocol • Provide a welcoming and comforting environment through various daily tasks and implementation of daily programs