Russell Spangler

• Developed the analytics strategy and hired a team of Analytic Engineers, Data Scientists, and UX/UI Designers to support business reporting and forecasting for e-commerce brands. • Launched automated data processes and reporting for sales, inventory management, finance, supply chain, and all KPIs for company-wide business reviews. • Performed analysis and created time series models to forecast sales and inventory levels to prevent out-of-stock inventory and impact pricing to adjust sales velocity.

• Owned data, analytics, and reporting for the AWS Training & Certification (T&C) organization supporting 2,000 worldwide employees and 300M in annual revenue. • Created and managed a global team comprised of Business Intelligence Engineers, Data Scientists, Business Analysts, and Technical Program Managers. • Owned defining global metrics, data governance, enterprise data processes, organizational performance business reviews, report automation, dashboards, and executive communications. • Tableau Server administrator supporting over 1,300 users with over 200K annual views. • Implemented reports for AWS certifications, digital training, Salesforce sales pipeline, customer satisfaction, and organizational-wide performance for teams across 100+ countries. • Designed and implemented analytical solutions for customer journeys through learning and development to predict courses and certifications for individuals to purchase. • Developed R programs to forecast revenue, customer growth, and scoring for the likelihood of completing courses and certifications. • Architected and managed Redshift data warehouses supporting 1+ billion rows of data used for analytics.

• Developed and led business intelligence teams for Amazon Lockers and Global Environmental Health & Safety (EHS) organizations. • Managed teams of Business Intelligence Engineers, Data Engineers, Business Analysts, and Data Scientists. • Supported over 2,000 Amazon global locations to deliver automated regulatory reporting regarding safety incidents. • Analyzed transportation routes to purchase 1,000 tractor-trailers to support transportation and delivery of packages for Amazon Lockers. • Developed GIS datasets to support the placement of new locker locations in new marketplaces. • Implemented scalable ETL and SQL procedures to automate weekly business reviews and KPIs. • Administrator for Tableau Server with 20K+ users and Redshift and MSSQL data warehouses.

• Created course content and all materials for the required Data Management class for the Master of Science of Business Analytics program to provide students with an introduction to SQL and data modeling. • Taught over 300 students and was twice nominated for Adjunct Professor of the Year.

• Created and managed a data visualization department to support market research insights for more than 120K+ employees and multiple Fortune 100 customers. • Hosted training that established and developed a data visualization culture within business and tech departments. • Provided data visualization, business intelligence, and data analytics using Tableau Desktop and Tableau Server. • Implemented reporting to analyze customer comments on survey responses to determine customer satisfaction (CSAT).

• Wrote forecast models leveraging credit bureau data and mortgage information to determine the future cash flow and rate of return of accounts that are determined to be serviced • Recommended and developed the strategy of business reply envelopes (BRE) for campaigns, the addition of BREs led to a 52% increase in revenue • Designed and built ETL processes in Microsoft SQL and SSIS for data sources of school information and created stored procedures to process data to calculate customer attributes based on distance algorithms from school locations • Tableau Server administrator and principal Tableau Desktop developer providing support for finance, legal, and operational teams • Provided analytics, Tableau, SQL, and database training to new hires and finance, legal, and operational teams

• Managed the business intelligence team which encompasses predictive analytics, marketing campaign insights, training of new technical employees, and all analytical needs across the company • Developed propensity models using decision trees for Fortune 100 clients which produced an 300% increased response rate and an increase of 20% revenue from clients • Implemented MicroStrategy to provide automated reporting and real time marketing campaign performance dashboard

• Reviewed and processed data requiring special regulations by United States Customs for international shipping regulations • Owned the completion of exportation documents for World Class Accounts (Fortune 500) shipments • Exceeded productivity goals by an average of 30% each year and exceeded accuracy goals by averaging a 96% accuracy rate